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“Impressive new rooms”

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Quality Hotel Parklake Shepparton
Ranked #6 of 15 Hotels in Shepparton
Reviewed 30 August 2017

I stayed overnight in a room in the new section - it felt very new and was large and roomy, nicely furnished and very clean. Heating worked very well and could be precisely adjusted. The bed was very comfy. I did not eat in the hotel or have breakfast - so can't comment on this. I would ask fora room in the new section.

Room Tip: Rooms in the new section recommended
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  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Persephone121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 207 reviews

Reviewed 27 August 2017

Managers Special turned out to be one of the old rooms that as not yet been refurbished, in mid winter with heater turned up to 29c it was bitter cold, when we complained the reception told us " yes we get a lot of complaints about that room" then why are they still putting people in the old rooms when it was very obvious that not all the newer refurbished rooms where occupied, the restaurant was very good.

Room Tip: Request the newer refurbished rooms
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

Staff were very friendly at check in and check out. Felt like you were staying in a big city hotel! I had the salmon for dinner, it was delicious and again, staff were super friendly. The only downfall was that it took ages for the shower to get hot water, this may have been due to the adverse weather (there was very heavy rain that may have caused issues).

Stayed: July 2017
Thank KateColGriffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parklake, General Manager at Quality Hotel Parklake Shepparton, responded to this reviewResponded 8 August 2017

Thank you for taking the time to review your recent stay with us at the Parklake Hotel.
I will be sure to pass you lovely feedback regarding your dinner and service onto all our staff. We do hope to see you again when you are next visiting Shepparton

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Reviewed 9 July 2017 via mobile

Only stayed because I'm a "Choice Privilege" member and was informed by Front Office Manager that they're only a franchise and didn't take my member number. Franchise or not I think I'm entitled to my points. Then I paid deluxe room rates whilst other family members paid standard rates for same room. Overall not impressed and definitely not impressed with breakfast. Poor service overall, wouldn't recommend.

Stayed: July 2017, travelled with family
Thank K3606DAmariai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parklake, General Manager at Quality Hotel Parklake Shepparton, responded to this reviewResponded 12 July 2017

Thank you for your Review on your recent stay at the Parklake Hotel.
Could you please contact me at the Property so that i can look your booking up, as I'm not sure who you spoke with at Reception as we don't have a Front Office Manager. We take all Choice Privileges numbers no matter how the booking is made so I am surprised and unsure as to why this has happened for you. Please contact me so i can place your points onto your card.
Regards
Kelly Sullivan

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Reviewed 8 July 2017 via mobile

We used our Flybuy points to book a family room. My86 yr old mother, 21 yr old daughter and I had a lovely stay. Lovely Receptionist gave us extra biscuits for mum. It's these extra touches that make a huge difference - thanks!

Stayed: July 2017, travelled with family
Thank Bendigo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Parklake Shepparton

Address: 481 Wyndham St, Shepparton, Greater Shepparton, Victoria 3630, Australia (Formerly Country Comfort Shepparton)
Region: Australia > Victoria > Greater Shepparton > Shepparton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Shepparton
Price Range: RM 459 - RM 678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Parklake Shepparton 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Hotel Parklake is located in Shepparton’s prime location overlooking picturesque Lake Victoria, only a few minutes’ walk from a vibrant CBD, wonderful shopping and attractions.Shepparton is located in the heart of the Goulburn Valley, two hours north of Melbourne and is a lively and progressive regional centre. The area features magnificent food and wine, glorious weather and all the attractions and activities you could imagine.The Quality Hotel Parklake is the perfect place for all your accommodation, function and dining requirements. All accommodation rooms are equipped with a pillow top King/ Queen size bed, 42” LED TV with Foxtel, free high speed Wi-Fi, reverse cycle air conditioning, plus tea and coffee making facilities. The property features two swimming pools (including indoor heated), spa and sauna. There are five function rooms on site which can cater for small groups or large gatherings up to 250 people. All function rooms are equipped with modern amenities and free car parking is provided. The Café-Bar-Restaurant is open from 7.00am daily for breakfast, lunch or dinner. Relax and enjoy life in the stylish and comfortable surroundings. ... more   less 
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