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Quality Hotel Parklake Shepparton
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Reviews (211)
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All reviewsacross the roaddeluxe roomindoor poolattended a conferencefull buffetgreat roomgreat restaurantcomfortable bedonsite restauranthot watercomfortable staystaff were friendlyspalakemotelparkmirror
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10 - 15 of 211 reviews
Reviewed 19 November 2017

Stayed here for one night as we attended a conference. Overall tour stay was ok... nothing special.

Points to note...
1. There was only 1 person checking a large group... really!!
2. The rooms were pleasant, spacious, clean, but the shower pressure was weak
3. The breakfast was very average... not impressed!
4. The staff were friendly but seemed stretched with the number of guests staying

  • Stayed: November 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Ravinder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parklake, General Manager at Quality Hotel Parklake Shepparton, responded to this reviewResponded 22 November 2017

Thank you for taking the time to review your recent stay with us.
I am disappointed to hear your stay was not up to the high standards we pride ourselves on providing all guests.
May i ask i that you email me your details so that i can find your booking so i can address the points raised - manager@parklake.com.au
Thank you and i look forward to hearing from you
Regards Kelly Sullivan - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I had reason to request an early check-in recently and I was extremely happy with the helpful service I received. The young lady in reception was polite and very nicely accommodated my request. The room was comfortable, neat and tidy with everything we needed for our stay. I would recommend this hotel for a stopover any time.

Stayed: October 2017, travelled as a couple
1  Thank Di T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

Nice stay here chose this place so our son could use the indoor pool before heading off to basketball camp.
The lady at reception during the day was friendly & helpful didn't catch her name but helped us with all our enquiries.

Stayed: September 2017, travelled with family
Thank Asoono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

I have stayed here a few times and the new renovated rooms make this a great place to stay, clean modern with everything I needed, restaurant is quite good. The lake area across the road is very nice and good for walking etc. Staff were friendly and helpful.

Room Tip: High floor is quieter but ground level is easy access with bags etc. better
  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Pete C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Room was filthy. TV Remote on/off didn't work and the back was held on by sticky tape. Carpet had multiple stains, heat pump was located above door in encore and keeps switching off and therefore and doesn't heat main rooom, hand rail to go to room on stairs had some missing rubber on top and rail was not stable, hair on bathroom floor and walls, bath had chunks out of it and enamel was coming off badly and it needs replacing. Would not recommend staying here.

Stayed: September 2017, travelled with family
Thank jinglebells1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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