we have been to Asahi for special events a few times and really enjoyed their food, this time we went on 21st October and it was disapointing.
We booked in via phone earlier in the day (6 adults) and said we had limited time as we were booked for a movie that night.
We were served by a lovely young man with american accent. We stated that we had a gluten free diner and asked what they had available. He went and asked the kitchen staff.. he returned with the 2 meal options (other than sushi). She chose one and I asked once more-its' definitely gluten free?? he said yes. Our meals were served in good time, and my mother in law started eating her meal. About 5 minutes later the young man returned to say, sorry, there is some gluten in the sauce. He could cook another and replace. - however we had minimal time and she'd already eaten quite a bit of it. But it really disrupted the evening as she didn't want to ruin our dinner out and we were in a rush to get tot he movie premiere... I expected that we wouldn't have to pay for that meal that was not what we'd orderd (she didn't eat it all).. but they still charged me for it.... disappointing!
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