When I checked in, the lady on Reception asked how I wanted to pay. I advised that it was already fully paid. She said that a lot of people think that. I checked my credit card statement and it was paid. I also had a confirmation email that it was paid in full. Luckily I was able to show her the email. Not very good for someone to try to charge twice. In the apartment, the first bowl that I was about to use from the cupboard, was unwashed with food stuck to it. The cups and glasses were also dirty. The rest of the 2 bedroom apartment was clean. The door to the second bedroom would not open fully and was very tiny with two single beds in it. When using the two way bathroom, if the doors were closed, it was often very difficult to re-open them. Definitely not 4 star accommodation.
- Official Description (provided by the hotel):
- Here at Whalecove we offer high quality accommodation at "Value for Money Rates". We are a 4 star rated resort offering 1, 2 and 3 Bedroom fully self contained apartments. Perfectly positioned in the Hervey May Marina Precinct you will enjoy direct access to all tours leaving from the marina terminal and the many café's and restaurants overlooking the myriad of boats. The resort offers a 25 metre lagoon pool and heated spa. There is also a games room where you can relax on the lounges or enjoy a game of billiards. There are barbecue facilities at either end of the pool with ample outdoor furniture for your use. Broadband is available to all rooms Complimentary for all our guests. ... more less
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