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“Never again!!”

Hervey Bay Hotel & Resort
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Hervey Bay Hotel & Resort
Ranked #22 of 24 Hotels in Hervey Bay
Reviewed 15 November 2017

My 14 year old son and I stayed here for one night while visiting friends in Hervey Bay. We weren't expecting much as it was a relatively cheap room for the night. Although we found the entire place extremely run down, this was nothing compared to the rudeness that we experienced from the Manager. Upon arrival, he checked us in with barely a glance in our direction and a did little to acknowledge us other than to practically throw the key at us across the counter. Brushing this aside, we ventured to our room which was very old, musty and dirty. What really upset me however, was how rude the Manager was to my son when he called down and asked for an extra pillow. The response he got was very offensive and he basically told him that what he has got is all he is getting and don't bother asking again. I was very shocked and my son was quite upset as well. We only asked for one extra pillow as we had to share a bed and the pillows that were on it were paper thin and felt non existent.

The Manager did not seem at all interested in providing any form of good customer service and he looked like he would rather of been anywhere than there!! Avoid at all costs, there are must nicer places to stay where you are not made to feel like an inconvenience!!

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
3  Thank Joanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 63 reviews

Reviewed 8 November 2017 via mobile

A great place to come to fro cheap meals an is just across the street from Pialba Caravan park. Cheap rump steak an salad Monday night, Tuesday is 2 for 1 deal regardless of the plate just as long as the second plate is equal or lower in price. The meals take less than 10 minutes to arrive an really good an hot an taste great.

Stayed: November 2017, travelled with friends
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

If you can look past the decor then you will enjoy your lunch / dinner meal. Specials every day of the week and the food is very nice. Location is handy and you can sit indoors or outdoors in the beer garden. Well worth a visit for that inexpensive tasty meal.

Stayed: November 2017, travelled with friends
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

The food here is amazing and very cheap. They have specials everyday of the week so the meals are nearly half price compared to other pubs. Great location for views at lunch time if you eat outdoors. Staff are very friendly.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank frasercoast1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

Expectations are never too high for a classic Aussie pub by the beach, and this place did not let us down. Basic accommodation, good value meals and the beer was cold. (what more can you ask for really)
Location is very much geared for the grey nomads across the road.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TrevorBNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hervey Bay Hotel & Resort

Address: 249 Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #22 of 24 Hotels in Hervey Bay
Price Range: RM 241 - RM 288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hervey Bay Hotel & Resort 3*
Number of rooms: 26
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