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Cynthia R
New Hope, Pennsylvania

Nice resort - took care of us during the World Cup!

4.0 of 5 bubblesReviewed 5 Aug 2014
Nice resort, about an hour away from Recife. We stayed during the World Cup and the staff were very helpful in helping us get to and from the stadium during game days. Great pool, although the beach is not the best. Kudos to the staff who were gracious, friendly and very helpful. Very enjoyable stay.
Date of stay: July 2014
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarulhosResort, Gerente de relações com clientes at Marulhos Suites Resort by Mai, responded to this review
Responded 8 Aug 2014
Dear Cynthia.

We appreciate your evaluation about our team and we were very happy to have your expectations exceeded, especially during the World Cup. We hope you and your family enjoyed Brazil and are wishing to return on your next vacation. It would be delightful to receive you all again.
Sincerely Marulhos Suítes Resort team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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        Reviews (1,464)
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        4 - 9 of 1,464 reviews
        Reviewed 22 June 2014 via mobile

        This is a nice resort in a remote location. Once you are here you are stuck. No transportation of any kind. No access to any convenience stores, restaurants, entertainment or food.

        Food is sub par at best.

        We were here for the World Cup and could not got any help to the stadium or the airport. Both are an hour away with out traffic.

        Beach and pools are very nice but pretty quiet as activities go.

        Front desk had no answers to any typical questions from tourists.

        Services were lacking over all.

        Would not recommend traveling all the way to Recife to stay here

        With our the World Cup in town, I'm not sure who would come.

        Date of stay: June 2014
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        5  Thank Niels S
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        MarulhosResort, Gerente de relações com clientes at Marulhos Suites Resort by Mai, responded to this reviewResponded 3 July 2014

        Dear Niels.

        The Marulhos Suítes Resort is, indeed, quite far from the World Cup stadium, but it has a good access to the airport.
        There are transport available for hire like vans, taxi and bus. And it's very close to Porto de Galinhas center where you can find shops, restaurants, banks, markets, etc. All that just a couple minutes from the resort.

        Sincerely Marulhos Suítes Resort team.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 16 December 2013

        This resort offers an excellent pool area, including a section where it is possible to do lengths. However, the beach is not good - the sand is just a small strip in front of the hotel and beyond it is a stretch of rocks which hotel patrons are advised not to walk upon. About 1Km. to the left there is a "natural pool" which could be used by families. The room was of standard level without being exceptional and one of the lights in the bathroom wasn´t working - despite pointing this out both to the porter and to the maid, it wasn´t fixed during the three days we were there. The food is copious and there is a good variety, but the quality is only average. The first night there was live music - a simply terrible group playing "Forró" - they were completely out of tune!! This was made up for the second night though, when there was an excellent Italian singer - truly first class. Neither the internet connection in the room nor the wi-fi worked. Overall, I would qualify this resort as "Good".

        Room tip: Ask for a room with a view of the pool or the sea - despite the fact that the resort was practically empty, we were give a room with a side view i.e. a wall and a tree.
        Date of stay: December 2013
        • Trip type: Travelled with family
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        2  Thank Timothy H
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 21 September 2013

        It's an average quality holiday resort. Its not a bad resort but also there is nothing so special about it. Rooms were big but it seemed to me a little bit old. Pool was nice. Resort has a special beach but its not easy to swim. There are so many corals. To swim without corals, you have to walk a little bit and use the safe corner for swimming. as I remember it wasn't so far away from center of Porto de Galinhas.

        Date of stay: October 2012
        • Trip type: Travelled with friends
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        Thank d c
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 23 March 2013 via mobile

        Not really sure what to make of this hotel, its okay. Not much entertainment food very very poor, electricity is awful, lights go off all the time, swimming pools standard, beach is quite untidy lotta corals you could seriously damage yourself, be careful if going, modern rooms very nice maintenance is very good, service is extremely poor, but apart from those small things it is enjoyable.

        Date of stay: December 2012
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        2  Thank heyrh
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 25 February 2012

        Initially not sure if we can call the Marulhos Resort. It is an attempt, but not enough to be one. This is a place which is used by flats owners, part is leased and finally part is the "resort" rooms. The people that walks through the complex is pretty mixed.

        The location is good, but who wants party or to be close to it, the hotel far.

        Pros: The pool, specially for kids. The beach front is protected by reefs and hence is quiet, good for small children. Food: average. Rooms: good. Our room had a problem specifically with the bed. There were two single beds together with an old "pillow top" over them. The bed was very "soft" and the sheets were small, which made it "unlined" at bedtime.

        Cons: Staff, good people but missing training and communication between them. The information are sometimes unmet. Recreation team: hardworking people up, but there is also lack of training and coordination. There was no distinction of age and older children and minors mix.

        Inicialmente não tenho certeza se podemos chamar o Marulhos de Resort. É uma tentativa de, mas não chega a ser um. Trata-se de um condomínio onde parte dos apartamentos é usada por proprietários, parte é locada e, finalmente, outros são do dito "resort". A população que transita pelo complexo é bem heterogênea.

        A localização é boa, mas quem quer agito ou ficar próximo dele o hotel fica longe.

        Pros: a piscina. A praia em frente é protegida por arrecifes e portanto é calma, boa para crianças pequenas. Comida: na média. Quartos: bons. O nosso quarto especificamente tivemos um problema com a cama. Eram duas camas de solteiro juntas com um "pillow top" velho sobre eles. A cama era muito "fofa"e os lençóis eram pequenos, que fazia que ela desforrasse ao deitar.

        Contras: Staff, embora atencioso há falta de treinamento e comunicação entre eles. As informações as vezes são desencontradas. Equipe de recreação: pessoas até esforçadas, mas também há falta de treinamento e de coortenação. também não há distinção de idade e as crianças maiores e menores se misturam.

        Date of stay: February 2012
        • Trip type: Travelled with family
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        3  Thank Piolho
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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