The staff were hospitable, the Glamping tents clean and comfortable (but could have done with a small bar fridge). The bus loads of people on tours weren’t considerate others sharing their space and got quite loud but we still had a lovely holidayMore
Travelocity
Taking safety measures
Expedia.com
Expedia.com
We spent two nights here - it is a lovely quiet spot and convenient for the Emma Gorge Walk. However, it is a bit of a drive to the Station and many of the other walks and activities on El Questro. and you really need a 4WD for the star crossings before the station.
The "tents" are fine - bit hot but the fan helped and they cool down at night. The restaurant is open for breakfast, lunch and dinner and expresso coffee is available at the bar during the day. Dinner is a buffet not a la carte and there are some big groups. The food is a bit expensive but OK - better one night that the other. Unfortunately, food such as barramundi is not suited to be kept in a bain marie. The setting is lovely .
Breakfast was a bit disappointing - ordinary selection of food especially cereals and foods that ran out not replaced unless asked. Only instant coffee available unless you pay extra for expresso.
We had a salad for lunch one day - that was a la carte and quite good.
All in all - fine but not as good a Bundle Bungle Savannah Lodge.
Food arrived an hour after ordered the night before by our guide. Drinks queue was a joke.Do not bothe. Using the short staffing excuse. If I could.have given them 0 then I wsuld have. They need to get organised.
If you are looking to book with these guys make sure you are 100% going to get there. They show 0 compassion to guests who have been affected by the pandemic and cant make it.
Our son tested positive the day before we were meant to fly to Kununurra. So we did the right thing and called and cancelled our accommodation only to be told that we were going to loose the entire amount of $466 as that's part of the T&C whereby they don't refund or offer credit.
No amount of pleading with the reservation desk on the grounds that we were a young family, hard working and the money lost is sizeable , made any difference. All we got was an indifferent , standardised apology with no remorse in taking our money and offering no service in return. You guys should be ashamed of yourselves. We are trying to support the tourism industry here in WA and you just engaged in day light robbery! and you wonder why people choose to holiday elsewhere. Most places offer refund or credits ...oh but not you guys!!!
Travelers BEWARE!!!
This was a wonderful place to capture the sheer nature of the Emma Gorge itself. The food at the restaurant was fantastic with mouth watering beef brisket served with a smile. The glamping style tents were underwhelming - no bar fridge, no hanging space and no security as no key given to lock door while away from our tent. If you are over 170 cms in height you need to duck when going in shower else you will hit part of your head - the shower recess is far too low. Overall worth staying for the 3 nights but some improvements need to be done on glamping tents.
Staff were very attentive and it being our tenth wedding anniversary made a fuss of us. We had complimentary champagne with our delicious meal which was cooked to perfection. A beautiful relaxing stay.
