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Reviews (710)
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Reviewed 7 January 2018

The hotel was good overall just cleaning was very poor.
Gym and swimming place is not very good as the timings could have been improved.
The internet had very low connections and actually it didn't even work.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hamayoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhuynhh, Manager at Medina Serviced Apartments North Ryde Sydney, responded to this reviewResponded 8 January 2018

Dear Valued Guest,

Thank you for taking the time to share your feedback with us, I am delighted that you found the apartment to be good overall. Thank you for the feedback in regards to the cleaning, will be will sure to address this with the housekeeping team.

We hope we have the opportunity to welcome you back to Medina Serviced Apartments, North Ryde, in the near future.

Best regards
Heidi Huynh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

I am happy that this was clean and comfortable even though it was a pet friendly accomodation. Very convenient and parking is free. Our apartment was spacious. Only negative would be that the air conditioner for the lower floor is not as powerful as the upstair.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dore L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhuynhh, Manager at Medina Serviced Apartments North Ryde Sydney, responded to this reviewResponded 8 January 2018


Dear Valued Guest,

Thank you for taking the time to share your feedback with us, I am delighted that you found the apartment to be spacious, clean and comfortable. Thank you also for the feedback in regards to the air conditioner, I will have our maintenance team look into this.

We hope we have the opportunity to welcome you back to Medina Serviced Apartments, North Ryde, in the near future.

Best regards
Heidi Huynh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

don't want go again! From the first check in moment to check out everything was very disaapointing!
Light lamp didn't work and no hair dryer and no wifi......
I am not recommend this hotel to my friend.....

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank youjink2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhuynhh, Manager at Medina Serviced Apartments North Ryde Sydney, responded to this reviewResponded 5 January 2018

Dear Valued Guest,

Thank you for taking the time to share your feedback with us, I am sorry to read that you encountered a number of maintenance issues in your room, and that your stay with us was not the positive experience that I hope all our guests have.

Please don’t hesitate to contact me directly at the hotel if you would like to discuss your stay in further detail.

Best regards
Heidi Huynh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Fair price when on sale, needs some quality control of the cleaning and a general lift in its game.
With competition for accommodation in the area a general review of the property is probably timely.
Being able to contact staff if an issue arises needs to be rectified.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank leerO6369KK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhuynhh, Manager at Medina Serviced Apartments North Ryde Sydney, responded to this reviewResponded 5 January 2018

Dear Valued Guest,

Thank you for taking the time to share your feedback with us, I am pleased that you found the apartments to be good value. The team can always be contacted via your room phone outside reception hours as directed in the compendium in your room.

Thank you again for your feedback and we hope to have the opportunity to welcome you back to Medina Serviced Apartments, North Ryde in the future.

Best regards
Heidi Huynh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

Fabulous location with generously sized serviced apartment ticks all the boxes for amenities, access, convenience. Great place for families with kids as there is gym, pool etc to keep the entire family occupied.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gopalbharath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhuynhh, Manager at Medina Serviced Apartments North Ryde Sydney, responded to this reviewResponded 5 January 2018

Dear Valued Guest,

Thank you for taking the time to share your feedback with us, I am delighted that you and your family enjoyed your stay with us and appreciated all the facilities the apartments have to offer.

We hope to have the opportunity to welcome you back to Medina Serviced Apartments, North Ryde in the future.

Best regards
Heidi Huynh
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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