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Reviews (124)
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All reviewsbulcock beachgreat locationshower chairlarge balconya partial sea viewfriendly managementample roomsecure undercover parkingper daygreat apartmentsgreat accesswater viewseparate bedroomtop floorcafes and restaurantswalking distance to beachclose to shops
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23 - 28 of 124 reviews
Reviewed 16 March 2017 via mobile

We spent two nights here in the budget end of the accomodation. Aka room with no view. It was fantastic the welcome the proximity to the beach, restaurants and shops. Our room was spotless and when our grandkids popped by they were welcomed for a swim and visit. We will be back.

Stayed: March 2017, travelled with family
Thank catgrai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017

The place is elderly and tired it is in a convenient spot if you want fresh air ventilation it is noisy
We had booked and prepaid for a week and found that my wife had a medical issue and had to leave after the first night so we went to the desk and tried to settle the account by offering to pay for 2 additional nights . The reception person explained that their policy was no refunds for any change to bookings less than 28 days prior (we had booked the day before)
The matter is now before QCAT , our view is that these conditions are unfair unreasonable and may breach Qld consumer laws . So if you happen to book and want to change be aware that these people are absolutely inflexible also arrogant about letting you know that from their standpoint the will be no changes

  • Stayed: October 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Brendon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2017 via mobile

Just returned from 2 nights ,staying in a partial sea view one bedroom apartment.
Great value for money although furnishings are slightly dated all functionable and clean.
The balcony was massive , location was superb with cafes, bars restaurants a two minute walk away as well as the beach.
Customer service was superb we have stayed in some top hotels over the last 12 months and can honestly say the service we received here topped them all.
I called the evening before our visit to ask a couple of questions the girl was charming and very helpful.
The day of our arrival we received a call at 9am to say our room was ready and that we could check in early .
On arrival we were greeted with a smile and made very welcome, offered towels for the beach and pool and given clear instructions on parking , keys and facilities.
Well done guys refreshing to get such first class customer service.

Stayed: February 2017, travelled as a couple
Thank pitreavieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2017

We [husband and teenage daughter] stayed for one in the recent school holidays. Our apartment was on the first floor, 1 bedroom with at folding bed. All beds were comfortable and the water view was very relaxing. There was only 1 air conditioner and it struggled to keep the apartment cool.
Staff were very friendly and efficient [quick check-in time] .
A little expensive for an overnight stay - probably cheaper in the off season.

Room Tip: choose a room on the 2nd floor as 1st floor views obstructed by restaurant.
  • Stayed: January 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Dee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017

If I was writing this review based on my previous visit it would have been a 5* rating, however, my experience this time has been enough to put me and my family off coming here again.
My husband tentatively booked a room that would be suitable for a family of four with two small children and was asked to call back in the new year to confirm. Unfortunately, when we did make contact we were informed our room had been given to another customer. This was disappointing enough as we had specifically requested the room in question. We were then told that a studio apartment was available and advised the lady on reception that we had two small children.
Upon arrival we were shown to our room, only to find that it was just that, one room. Nowhere for us to put the children to sleep, right by the pool making it impossible to put the children down of a night time because of the noise. We had two towels between four of us and amenities were scarce.

We will not be returning, based purely on the fact that we received poor service this time.

Room Tip: Get full ocean view rooms
  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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