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Reviews (148)
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All reviewsworld championfamily suitespa areawonderful weekfriendly atmospherehot tubenjoyed our staysalad buffethalf termroom was spacioushotel ownercourse dinnerski bootshis teamhotel is situatedski hotelmain lifts
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Reviewed 12 February 2017

Excellent staff who were all very attentive on reception, in the restaurant and housekeeping. The personal touch from Egon Zimmermann gives the hotel a very intimate feel.

Food was excellent and plentiful

Room was spacious, well equipped in a traditional Austrian style, with excellent views of the valley and mountains including a grandstand view of the fireworks.

Ski room and boot room were good

Getting down the path from the hotel to the centre of the village first thing in the morning when it was icy, wearing ski boots and carrying skis was probably the most dangerous part of the day! We are sure this could be improved.

We would certainly return again given the experience of staying in this intimate hotel with the benefit of access to a tremendous ski area and an easy two hour taxi journey from Zurich Airport.

Room Tip: Go for one with a view
  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank mgt2016290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Z, Manager at Hotel Kristberg, responded to this reviewResponded 25 February 2017

Greetings from Lech am Arlberg!

We are delighted to read your feedback on your holiday with us and are thankful and proud you enjoyed your time with us in Lech! Whilst we do boast good facilities to store your skiing equipment, we do recommend our guests to store boots and skis with the local shops and our partners directly at the ski-lifts to guarantee an easier walk in regular shoes from the hotel. We hope we can offer you this option for your next stay! It would be our greatest pleasure to welcome you back to Lech soon again,

very best regards and thank you again for your kind comments,

The Kristberg Team

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Reviewed 3 February 2017 via mobile

It was a wonderful experience to visit this family-run hotel in the heart of alpine country. Mr Egon Zimmermann himself turned up and greeted us as well as waved goodbye when we left.

The hotel has excellent conference rooms and the service level is high. We were equally impressed by the high quality of the rooms, and the close proximity to the nearest lift. Be aware, the hotel is very warm - but we figured out that it is a sign of wealth in Austria to have a really warm home. Just deal with it, the windows do open. :)

The hotel has separate rooms for storing skis and boots on the ground floor. The restaurant serves all meals, and they do an excellent presentation. During breakfast you can order many dishes "a-la-minute" so you need not worry about scrambled eggs getting soggy or dried if you are a slow starter in the morning. The service level and general attitude from the staff is impeccable, they really do their best to make your stay worthwhile. Access to the spa is also easy and the facilities are great. All in all - a wonderful hotel that I really can recommend.

Thank you mr Zimmermann, for an excellent stay!

Stayed: January 2017, travelled on business
Thank Wargpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Z, Manager at Hotel Kristberg, responded to this reviewResponded 25 February 2017

Sunny greetings from Lech!

Thank you kindly for your comments on your stay with us! We are very happy you enjoyed your stay with us, regarding your conference and the leisure activities! We are very happy you enjoyed our kitchen and restaurant-team's offering as well as our Spa facilities! Our team will be very proud to read your feedback! THANK YOU so much!

We hope to welcome you back soon again and remain,

with best regards from Lech,

The Kristberg Team

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Reviewed 27 January 2017

Excellent and very personal service as always. Nice clean rooms, wifi in all areas, nice spa. The food was excellent with several choices both for breakfast and dinner. The staff was very helpful and serviceminded. I can highly recommend this family runned hotel.

  • Stayed: January 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Jonas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Z, Manager at Hotel Kristberg, responded to this reviewResponded 28 January 2017

Dear Jonas!

Thank you so much for your comments about your stay with us! We are delighted to read that you enjoyed your time so much and are very grateful for your many years as a loyal guest! We look forward to welcoming you back in February!

Thank you again for your feedback and sunny regards from Lech,

The Kristberg-Team

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Reviewed 14 January 2017

What a fantastic hotel, friendly staff, excellent food and probably the only hotel in Lech where they dont allow smokers indoors. A perfect place for health and inner happiness as well as an excellent fondue stube!

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank cassi0peia941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Z, Manager at Hotel Kristberg, responded to this reviewResponded 15 January 2017

Snowy greetings from Lech!

Thank you kindly for your feedback and very nice comments about your stay! We are delighted you enjoyed your time in Lech. Our team of staff greatly appreciates your lines and it will motivate us all to continue working hard!

Thank you very much, we look forward to seeing you again in the future,

best regards from Lech,

The Kristberg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2017

We spent in this hotel 10 days over the 2017 New Year, having 3 different rooms for the whole family. On the positive side were the excellent staff, very good food, great location and view out of the most rooms. The owner is very kind and service orientated. You feel welcomed from the first moment of arrival.
Double room in the second floor was nice, clean, reasonably sized with amazing view on Lech. Suite in the first floor was also very nice, big, however the spring!! mattresses were old and too soft. We had to sleep on a sofa (which was in the room), not to end with spine ache.
The family room, with 2 small rooms is in the third floor, under the roof. I do not recommend to stay there with more than 3 people, and especially if you are higher than 1.90cm. The ceilings are low, windows small, therefore the rooms are dark. Its ok, but definitely not on the level with the overall positive experience.
Safe is missing in all rooms, for whatever reason. Definitely needs to be improved.
No minibar, no complimentary water in the room. Also something an excellent hotel should offer.
SPA is clean and nice, finish Sauna too cold, there is no pool unfortunately.
The hotel needs to be refreshed here and there. But the positive sides make up for it, up till now. We loved it, besides the downsides and hope to be back soon.
With pool, hot sauna, new mattresses in all rooms and better room in 3rd floor it would deserve a full 5 stars. Now a give it a 4,5 :)

Room Tip: Rooms in 3rd floor have low ceilings.
  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Roman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Z, Manager at Hotel Kristberg, responded to this reviewResponded 15 January 2017

Snowy greetings from Lech!

Thank you kindly for your comments regarding your stay with us. We are delighted about your rating and kind words. We will analyze your feedback and points of recommendation carefully to improve our service in the future. For your next stay with us we will make sure to offer you a set of rooms which will accommodate your height better. It was our pleasure celebrating the new year with you and we look forward to seeing you at the Kristberg again next year!

Very best regards from Lech,

The Kristberg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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