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Reviews (553)
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All reviewsposter bedold cityfresh fruithanging housesfew meterssat navhot dishesreduced ratepublic car parkbeautiful hotelmain squaremodern bathroomwould stay here againnice roomstunning viewscathedralstreet
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8 - 13 of 553 reviews
Reviewed 22 September 2017 via mobile

Arrived during the festival of San Mateo so getting to the hotel was frankly nightmarish.
Once we got there it's a nicely appointed charming hotel. Well decorated with spacious rooms.
Air conditioning wasn't playing ball so we had to open the window and that led to a few insect bites.
Worth the visit, fantastic location but parking is an absolute pain!

Stayed: September 2017, travelled as a couple
Thank billandbex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

Check in was smooth and professional, we particularly liked not being asked for a credit card on arrival. The room itself (303) had a creaky 4 poster bed but was spacious and had plenty of storage space. It had stunning views over the Parador in one direction and the Cathedral in the other. The bathroom was spacious with double sinks and a good hairdryer, unfortunately the shower dribbled due to the size of the holes in the shower head. Had these been the normal size then the shower would have been quite powerful. The a/c worked well and kept the room at a comfortable temperature. The only negative with the room was the noise from next door's bathroom both plumbing and child! The level of sound insulation was poor. The breakfast room was on a mezzanine and was large and airy. The food selection was varied with the usual foods you would expect to find at a hotel of this standard. As is common with many 'hot' buffets, it wasn't hot in fact it was barely warm, a shame really as the food was tasty. The staff was polite and helpful.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank GizmoCairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

Positives:
- Rooms are extraordinarily beautiful, with big beds and old pieces of furniture; it is clear on the first sight that the building has its fair share of history
- It is just a few meters from the main square and the cathedral
- there was a breakfast promotion that made the price/value ratio really favourable (selection is also wide enough)

Summary: It is accommodation with great atmosphere in a beautiful small town, but I don't recommend to come by car - parking is scarce and the hotel charges around 16 euros per day which is rather expensive.

Stayed: July 2017, travelled as a couple
Thank michal h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

The room was okay. A comfortable bed but no view at all from our window. Be warned though. The breakfast was terrible. The hot dishes were stone cold and there was little variety. Good location but there are better choices in Cuenca and better value.

Stayed: May 2017, travelled as a couple
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
112
Reviewed 26 May 2017 via mobile

So sorry I can't do it in Spanish but I write it in English, French and Dutch!
The rooms are beautiful just as mentioned on the site! The rooms at the backside are less noisy than those on the frontside.
The A.C. did n't work properly or not. The hairdryer was not working. We booked three months ago two rooms en we hopend to be next to each other but it wasn't.
The employees could have some politeness lessons, even how to say Ola!! The receptionist was super unfriendly and not able to receive her guests kindly and fully expected. She was the only one who knows English but she avoid to solve problems and make them looked as our mistake.
Les chambres sont magnifiques mais l'air conditionné ne marchait pas ou fessait trop de bruit. Les chambres à l'arrière étaient plus paisibles qu' à l'avant.
Le personnel était désagréables et manquent de politesse. Même un bonjour est trop! Ne parlons pas de la réceptionniste! Sachant l'anglais mais pas intéressée du tout d'être au service de ses clients.
Allés op de site klopt en de reviews ook. Er kan geen lach af bij het personeel, beleefdheid kent men niet speciaal de receptioniste! Airco defect of luidruchtig, haardrogers kapot maar dat lag aan ons ze de dame. Het was en is een nonnenklooster!

Stayed: May 2017, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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