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All reviews top floor central location brick wall rooms are clean good size old town elevator views sights
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8 - 13 of 510 reviews
Reviewed 24 June 2017

Run down hotel and poor staff. nothing special.
Expensive for what you pay, pay a bit extra and you wont go wrong.
There was no breakfast and the hotel wifi was not working.
The beds were not very comfortable.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jmeenan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017

This hotel is not centrally located. It is not near anything in the charming old city - which is where you will spend your time. There are plenty of options there - pick one!

The air conditioning does not work, which makes for an unpleasant stay.

The worst part was that there was a party on the rooftop bar all night long. There was cheering, screaming, and dragging of furniture directly above our room. We called twice to complain- only to be treated rudely and ignored. I have followed up with an email to the hotel - detailing how poor our stay was, and asking for some type of courtesy gesture. Not surprisingly, that has also been ignored.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank AmyL2399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

Room was quite large and very clean. Location is great as the bus from the Ave train station stops very close by. The people were very nice at the hotel. I did not try the restaurant. This is an excellent choice for a stay in Cuenca, and an excellent value.

Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017 via mobile

This is a hotel that is located in the city Centre. Quite old, with everything you need: central location, clean room and bed, but nothing more than that. Breakfast is not up to standard. Reception area is old and outdated. In summary, not a bit of charm, but everything you need. People are friendly.

Date of stay: April 2017
Thank Lars58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2016 via mobile

Had booked 2 nights here but booked out after first night, rooms tired and grubby and restaurant in need of a serious make over
In a good part of town near shops and restaurants but the atmosphere in the hotel and attitude of the staff left a lot to be desired

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Jack W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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