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YKC1211
Petaling Jaya, Malaysia

Good place for short vacation

4.0 of 5 bubblesReviewed 24 Mar 2020
Journey from KL to eryabysuria hot sprig bentog within 1 hour, my family enjoy this holiday and will come again. Interested for nature hot pool and room very comfortable for big family, staff very friendly and nice food
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (185)
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5 - 10 of 185 reviews
Reviewed 29 January 2020 via mobile

Erya by Suria hot spring hotel is just 16km away from Bentong town, i booked 2x Deluxe Garden View Quadruple Room, which have 2 queen beds and include 4pax of breakfast. The hotel have 2 hot spring pool, 1 big children pool and 1 normal pool. The breakfast was just simple and basic and you may ignore it. My main concern is the room cleanliness, the floor, bed sheet, pillow cover, feel like dusty. But we do enjoy the hot spring and the pool.

Date of stay: January 2020
Trip type: Travelled with family
2  Thank klvyj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2019

I stumbled upon this place via Tripadvisor when I was looking for a 1 day near KL get away. Was quite surprised by how nice and peaceful this place looks when arrived. The room is basic and comfortable, towels are thin. Had a problem with the shower drainage, called the Maintenance Team but somehow the problem persist. Wish there is a towel rack in the room since the towels can end up very wet after session at the pool. The main attraction here is of course the hot spring pool, thoroughly enjoy them. But there were clothing items and small rubbish left on the benches by the pools uncleared. Breakfast spread is only ok..the usual local dishes..felt like something was missing..if only an extra touch is added. The staff at breakfast were not hospitable.. messy sugar spill at coffee station was left unattended until the end of breakfast session. Housekeeping staff were also seen sitting on the floor playing with their hand phones while we were checking out. Reception staffs however were good and courteous. This place has so much potential..I hope the management will do the necessary.

Room tip: Choose quieter rooms with garden view instead of pool.
Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
2  Thank ihazelynz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 November 2019

Overall is good for the accommodation. To be honest probably one of the best place to stay if u enjoy a natural source hot pool which they provided with a nature ambience.
Our group enjoyed the food provided which is nice.

Date of stay: September 2019
Trip type: Travelled with family
Thank Azrulrahim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eRYAbySURIA, Guest Relations Manager at eRYA by SURIA Hot Spring Bentong, responded to this reviewResponded 29 November 2019

Dear Azrulrahim,

Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong team, we would like to express our highest gratitude for your positive feedback.

We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA Hot Spring Bentong to the fullest.

Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon!

Kind Regards and Take Care,
Our Team From ēRYAbySURIA Bentong.

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Reviewed 27 November 2019

It is a truly beautiful and unforgettable experience where we can enjoy the tranquility of the natural beauty while soaking in the hot springs that are special for guests here. The environment is perfect for those who love peace and away from the bustle of the city. The river is also not far from the hotel (just cross the entrance road) where you can enjoy a cold soak in the clean and cool river!

Date of stay: January 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank kamalaaron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eRYAbySURIA, Guest Relations Manager at eRYA by SURIA Hot Spring Bentong, responded to this reviewResponded 29 November 2019

Dear kamalaaron,

Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong team, we would like to express our highest gratitude for your positive feedback.

We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA Hot Spring Bentong to the fullest.

Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon!

Kind Regards and Take Care,
Our Team From ēRYAbySURIA Bentong.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2019

I love the hotsping, it is huge and very comfort for adult. While my kids enjoying the swimming pool as well. Very good location for short gateway since it is just few hours drive from KL. The room is big, clean with good facilities. The breakfast is varies and taste good too.

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
Thank wonder9089
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eRYAbySURIA, Guest Relations Manager at eRYA by SURIA Hot Spring Bentong, responded to this reviewResponded 24 November 2019

Dear wonder9089,

Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong team, we would like to express our highest gratitude for your positive feedback.

We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA Hot Spring Bentong to the fullest.

Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon!

Kind Regards and Take Care,
Our Team From ēRYAbySURIA Bentong.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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