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May
Petaling Jaya, Malaysia

Comfortable

Review of The Smith House
5.0 of 5 bubblesReviewed 31 Dec 2020via mobile
The room stayed in was as describe.
Very comfortable hotel with extremely good WiFi connections.

It's a little far from the central attraction but very near to the airport.

All is good except for the breakfast. The eggs serve was a little off.

Other than that, it was good and highly recommended.
Date of stay: January 2021
Trip type: Travelled as a couple
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    16 - 21 of 311 reviews
    Reviewed 27 October 2020

    It was a strange time to travel to Langkawi , the place was deserted. I felt so sad for all the businesses that rely on the tourist trade.
    The Smith House is fantastic, sure it's not in the tourist strip , but Grab is so cheap in Malaysia, so it cost very little to get anywhere.
    The room while not huge, was modern , clean , and very comfortable. The bed was like sleeping on a cloud , with the linen , and pillows being impeccable. The food was a little hit and miss, with some of the meals being outstanding , and others tasting like mass produced frozen food.......This could of been a Covid related issue , with the lack of guests.
    I find the best way rate a property is to answer one question , and that is, would you stay there again ??..............And for The Smith House , it is a resounding YES !!!

    Room tip: Don't eat pizzas from the pizza hut store next door........Would worst pizzas I have ever had .
    Date of stay: October 2020
    • Trip type: Travelled on business
      • Sleep Quality
      • Rooms
      • Service
    Thank F8803AMpeterk
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 October 2020 via mobile

    Amazing experience. All staffs very courteous and friendly. Loved the breakfast. Kids loved the pool. Loved the library. Room is comfortable. 5 mins to the airport.

    Our afternoon flight rescheduled earlier in the morning. The hotel staffs were very kind to pack the breakfast for us. Even though the breakfast actually starts at 7.30am they prepared our breakfast earlier anyway and everything delivered at the front desk by the time we checked out at 7.00 am! We truly appreciate it.

    You guys are amazing and we wish your team the best. We really enjoy our stay. Definitely recommend to others and hope to come back again.

    Date of stay: October 2020
    Trip type: Travelled with family
    Thank atikah y
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 1 August 2020

    Our stay at the Smith house was more than one could ask for. The hotel was sparkling clean and well maintained. The staff was courteous and helpful. Overall an excellent experience during our stay. An underrated hotel.

    Date of stay: July 2020
    Trip type: Travelled with family
    1  Thank 190luckyt
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 March 2020

    We only had a few days stay after a NZ and Australia trip and picked The Smith Hotel based on other reviews and cost. It did not disappoint! From the moment we arrived to the time we left, the staff were all amazing (shout out to the restaurant team especially - so funny and great service) The room was lovely, clean and had everything we needed. The plan was just to relax by the pool and I did. Sunbeds and towels available and rooftop pool lovely. Despite not being in tourist part and near a beach, it was fine and you could eat in Gallo Nero Italian if you did not want to eat in Hotel. Have to say that hotel restaurant both for breakfast and dinner was good and loved the waiters! So friendly and funny. Would definitely stay again

    Date of stay: February 2020
      • Rooms
      • Cleanliness
      • Service
    2  Thank Sightseer96426
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    AsmahHashim, Manager at The Smith House, responded to this reviewResponded 27 June 2020


    Dear Sir/Madam,

    Thank you for your brilliant review.
    We are delighted to hear that you thoroughly enjoyed your experience at The Smith House, Langkawi.
    I completely agree with you that the rooftop swimming pool is lovely with a very nice mountain view.

    We pride ourselves on ensuring our guests have a comfortable stay and glad that the service level had met with your expectations in all areas, especially at the restaurant. Your kinds word will be shared with all of our staff as encouragement.
    Once again, thank you for giving us the opportunity to serve you and it been a pleasure having you and we look forward to welcoming you back again soon.



    Thank you and best regards
    Asmah Hashim
    House Manager
    The Smith House- A Place Called Home

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 February 2020

    I booked the junior suite as the room of choice for holiday with my gf. From the exterior, hotel seems very small and more like a motel. However, once we enter the hotel and roam around, hotel is very well designed and also consist of many amenities for customers. Room design for the suite can be slightly more practical with a table for us to eat, but other than that room was good. This hotel is very convenient to the airport too and has ample space for us to park the car. Highly recommended for people who wants a hotel experience as compared to a resort experience.

    Date of stay: February 2020
      • Sleep Quality
      • Rooms
      • Service
    1  Thank Evanepy
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    AsmahHashim, Manager at The Smith House, responded to this reviewResponded 27 June 2020


    Dear Sir/Madam,

    Thank you so much for taking the time to write your review and for letting us know how you feel.

    Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
    We appreciate your comment about the hotel exterior, design and convenience as the comfort and satisfaction of our guests is always our top priority.

    Once again thank you for feedback, we will always welcome you and do our best to exceed your expectations.



    Thank you and best regards
    Asmah Hashim
    House Manager
    The Smith House- A Place Called Home








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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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