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Reviews (1,959)
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Reviewed 30 November 2017

My wife and spent two nights (9th & 10th Nov) at this lovely boutique hotel. We were warmly received by the front desk staff , were taken aside to fill out the usual forms and although check in time was two hours away, they were happy to allow us to go up to our rooms. The double room was spacious, clean, warm and had everything you would expect in a hotel, hair dryer, packed mini fridge, safe and a slimline TV. The bed was so comfortable, best sleep we had in along time. The location of the hotel was about twenty minutes walk from Charles bridge or take a tram ride will take a few minutes. Will stay again and highly recommend this hotel.

Stayed: November 2017, travelled as a couple
1  Thank Vibert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbrunclikova, Manager at Red & Blue, responded to this reviewResponded 7 December 2017

Dear Vibert S,

thank you very much for taking your time to write us your review.

We really appreciate your feedback and that you took the time to share your experiences with others.

I am pleased to read that you were satisfied with our staff´s service, which is one of our highest priority, the comfortable bed as well.

We are looking forward to welcome you in our hotel anytime again !

Best Regards,
Jana




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Reviewed 29 November 2017 via mobile

Getting here from the airport was easy following the guidance from the website. It was then just a short walk up the hill. The staff was very friendly and helpful. We had booked a deluxe room which is actually the lowest category.
The room is rather small, there is only one armchair and no second chair, no desk and also no good space for two luggage pieces. In general the items in the room are nice, the heating is working very well and everything is clean.
But the mattress of the bed is not good, at least for me and I would not recommend it for people with back pain. It has some springs inside that make it uncomfortable. I had back pain and headaches from that.
The bathroom is good, but also there could be more space for putting things.
Why are there only these hangers no one can steal, but also no one can use well in the wardrobe?
The quality of breakfast is good, only also in this room everything is cramped and small and not comfortable. I liked very much that they have nutella, eggs and sausages are good, the bacon was not though and I would have liked bananas. However, the coffee is very bad!
The Wifi quality is very good and without any annoying procedures like in other hotels!
Getting from here to the city is easy with a tram which is close. Also shops for some groceries are not far.
Due to the bed, I would not stay here again and that is also my main reason for only giving 3 points.

Stayed: November 2017, travelled as a couple
Thank ElJuanFelipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaPizzalova, Front Office Manager at Red & Blue, responded to this reviewResponded 9 January 2018

Dear ElJuanFelipe,

Thank you very much for the detailed review.

Our Red & Blue hotel is situated in a building from late 19th century, and during the reconstruction, we tried to preserve as many original elements as possible - meaning that every single room is unique in the terms of size, yet similar in amenities within the respective room category.

I am really sorry to read that you found our mattresses uncomfortable, though. We are aware that every single guest has specific needs, and we could have offered an alternative room straight away, or at least provided an additional foam pad, if only we heard from you during your stay.

Thank you also for being so attentive to the other details, such as the internet quality or the breakfast items. We have always cared the most about our guests' feedback, it is the best inspiration and motivation for us.

Have a lovely day,
Maria

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Reviewed 25 November 2017 via mobile

Location are good, is walkable and close by tram stop.. we stays for 2 night with breaksfast included! 2 times we went for it, croissant never been reloaded! We love to speak up first, b4 complaining! so we do asked them if it’s more croissant coming? We came at 9AM keep waiting till they clean up the breakfast area at 10! The second day the same problem happend, tried to ask again and at the end their answer is “finished”, heh!!! In fact only one person who can speak in english properly.. So many bread just trhown away on the table, only the croissant places in the small basket.. why??? Hope they can improve this better.

Stayed: November 2017, travelled as a couple
Thank Empi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaPizzalova, Front Office Manager at Red & Blue, responded to this reviewResponded 9 January 2018

Dear Empi J,

Thank you very much for your review.

I am pleased to read that you enjoyed the hotel's location - it is indeed very close to the city centre, yet quiet and peaceful at night.

On the other hand, I am deeply sorry for your experience with the breakfast. The staff is advised to replenish the meals as often as possible during the opening hours, and also to alter the selection regularly, so that the menu is a little bit different every day. I believe that the whole situation was just a misunderstanding, we will however implement your feedback in further training in order to avoid such a situation in future.

Nevertheless, I hope you enjoyed your stay in Red & Blue Design hotel after all. In case you were visiting Prague again, we would love to see you in our hotel.

Cordially,
Maria

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Reviewed 25 November 2017

Just recent returned from a 3 night stay. Hotel was wonderful. Large rooms , modern , spotlessly clean and fantastic customer service from all the staff . Nothing was too much trouble. Hotel bar and mini bar reasonably priced. Excellent complimentary breakfast. The hotel is situated in a quiet area, however a few minutes walk to the tram stop and the main areas of Prague were a few minutes away! That said it was only about 20 minutes walk to Charles Bridge. Excellent hotel which we would highly recommend was a bonus I our stay in this beautiful city

Stayed: November 2017, travelled as a couple
2  Thank Ashy1270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbrunclikova, Manager at Red & Blue, responded to this reviewResponded 7 December 2017

Dear Ashy1270,

thank you very much for your amazing words and for staying in our hotel.

We are delighted to know you enjoyed the hotel neighborhood, the breakfast and eas satisfied with one of our highest priority - the staff’s service.

We are doing our best to make sure all our guests are feeling comfortable during their stay, so we are extremely happy to know it was the case with you.

Thank you very much and hope to see you soon in Prague!

Best Regards,
Jana

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Reviewed 24 November 2017 via mobile

My partner and I recently stayed at the Red&Blue hotel in Prague! It was a lovely hotel with the most welcoming of staff, always a smile and pleasant acknowledgment every-time we entered and left the building!

The location of this hotel is great, walking distance from the most beautiful parts of Prague whilst also being close to the centre. Great stay! We would definitely recommend.

Stayed: November 2017, travelled as a couple
1  Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbrunclikova, Manager at Red & Blue, responded to this reviewResponded 7 December 2017

Dear Rachel M,,

thank you for the time taken to post your review on Tripadvisor.

All the team of Red & blue desing hotel is truly grateful for such a positive comments.

We are also happy that you chose our hotel again and that you enjoeyd your stay with us in the fullest.

We would be very pleased to welcome you back in the future.

Best Regards,
Jana

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