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“Would not recommend”

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ARTHARMONY Pension & Hostel
Ranked #45 of 704 Speciality Lodging in Prague
Certificate of Excellence
Reviewed 11 August 2017

There is absolutely no way that I would ever recommend or revisit Art Harmony. The photos of the decorations are extremely deceiving, the wallpaper is old and the air quality is poor. A member of our party was subject to being bitten by bed bugs (their mattress was situated on the floor) and the staff were unsurprised that there was a bed bug problem and offered a poor amount of compensation. Power sockets did not work in our room and along with the bed bug problem, it was clear that the bunk beds were old and needed replacing (some of the panels were broken). We also had to use a separate room for our bathroom, a minor inconvenience, but was magnified that the shower had a build up of dirt and grime.
They are extremely lucky that the rooms are pre paid as there would have been no way that we would have felt happy paying the full amount after the duration of our stay.

Room Tip: Let's hope you have a room without bed bugs
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  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank interrailing2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Správce S, Manažer at ARTHARMONY Pension & Hostel, responded to this reviewResponded 16 August 2017

We are very sorry that you didn’t like our pension, most of our guests (as is shown by their reviews) like our atypical environment and they are satisfied here.
We are sorry again about your experience. After this situation we moved you to apartment and we immediately organized a professional company to resolve this problem. Unfortunately, they told us it happens that some travelers can bring it to hotels unknowingly in their luggage and we can solve this situation as soon as we find it out. The company made all the necessary precautions to avoid repeating the problem. Now everything is alright.
It’s a pity that you didn’t report anything about dirt at the reception during your whole stay. We strive very strongly for clean environment and hygiene and we could resolve it immediately. It is the same about power sockets.
We have more types of rooms, you booked room with external private bathroom, we have also apartments with own bathrooms.
Unfortunately, some people are dissatisfied with almost everything and we can’t fulfill their demands, if they don’t tell it to us.

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6 - 10 of 282 reviews

Reviewed 7 May 2017

I was at this great hostel last week and it really was the perfect experience! From the very first few steps up to the door, you can just tell it's gonna be fantastic, from the inviting decorations and signs welcoming you into the building, to the reception itself, full of colour and life! The receptionist who checked me in was really enthusiastic and always smiling which was great! The room itself is directly within nature, with branches everywhere, as if in a treehouse :D I met some amazing people there too, and we've kept in touch, so thank you ArtHarmony for the wonderful experience! If you want breakfast in the morning, check out the place next door which does buffet for 5 euros I think, although I didn't go there, I heard it was good!

Room Tip: I stayed in the 'Vladimir' Room, which was perfect!
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  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Service
1  Thank Dhruv N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Správce S, Receptionist at ARTHARMONY Pension & Hostel, responded to this reviewResponded 21 May 2017

Dear mr. Dhruv,

let me thank you for a very nice feedback and a great mark. We are very happy you had a nice time in the beautiful city of Prague and liked the style of Artharmony hostel. We hope to see you again in the future.
Kind Regards,
Josef Neudeker

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Reviewed 21 April 2017

It was an amazing Hostel. It was based of forests of Europe and desserts of Africa. Me and my friends stayed in a Forest like setting. It had a table a swing another "floor" with beds a shelf and a couch, it was decorated with wooden made animals and fake vines and ivy, and not to mention mostly everything was made from wood. There was only one bed on the first floor for 2 people and the 2nd floor had mattress with covers. Each room had a name but i forgot mine. They had WI-FI and the service was relay nice, but there was a default: my room did not have a bathroom nor a stove unlike some of them who did. My total experience was amazing and i do recommend.

  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank DanielsFom2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Správce S, Receptionist at ARTHARMONY Pension & Hostel, responded to this reviewResponded 21 May 2017

Hello,

firstly of all let us thank you for staying in Artharmony hostel. Secondly thank you for writing an amazing and detailed review. Not only it is a big reward for our team but it will also help other guest who are looking for accommodation. The name of your room was Frederick. Thank you and visit again soon.

Regards,
Josef Neudeker

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Reviewed 5 March 2017

Artharmony is conveniently located about 10 min walk from the center of town, surrounded by great restaurants, perfect place for the budget conscious travelers. It is uniquely decorated, quiet and cozy. The entire staff is very friendly and goes out of their way to help with any issues that make the stay even more pleasant. Place offers the use of personal computers, WiFi and plenty of information regarding places to visit. Also the use of security box is very useful. My 4 days of stay were very pleasant and I recommend this place highly.
Walter/Chicago US

Room Tip: Some rooms share the bathrooms and showers so if you want complete privacy book room with bathroom a...
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  • Stayed: February 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank walda6464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Správce S, Receptionist at ARTHARMONY Pension & Hostel, responded to this reviewResponded 21 May 2017

Dear Walter,

thank you so much for such a fantastic feedback. We are all so happy you had a great time here and we hope you will visit Prague again soon! Take care.

Kind Regards
Josef Neudeker

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Reviewed 18 February 2017 via mobile

Set back from the main road, Artharmony is a peaceful and welcoming hostel! We were travelling as a family of 5 and our accommodation ("Daniel ") was large and spacious enough to have a comfortable stay. We loved the interior decoration of the hostel and both day and night receptionists were friendly and helpful. The private bathroom is located outside of your room in the public washroom but only you have access to your bathroom, which has all facilities.
Kitchen area was quite small but there was plenty of utensils and crockery to use and free tea and coffee.
Old town was around 20 minutes walk and Charles Bridge a further 10 minutes. Trams (2,18 and 22) and Metro (line b) very close by.
All in all a really lovely stay!

Stayed: February 2017, travelled with family
Thank Katrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Správce S, Receptionist at ARTHARMONY Pension & Hostel, responded to this reviewResponded 21 May 2017

Dear Katrina,

thank you very much for your kind comments. We are pleased you enjoyed your stay and we will be happy to welcome you again.

Kind Regards,
Josef Neudeker

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Additional Information about ARTHARMONY Pension & Hostel

Address: Jecha 509/12, Prague 120 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #45 of 704 Speciality Lodging in Prague
Price Range: RM 72 - RM 342 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ARTHARMONY Pension & Hostel 2*
Number of rooms: 16
Official Description (provided by the hotel):
ARTHARMONY Pension & Hostel: "... in the very centre of Prague, and yet in nature" located in the very heart of Prague, only 5 min walk from the Wenceslas Square. original, completely atypical, family, romantic environment - an oasis of peace and harmony in the middle of a city uniquely furnished rooms, just like outdoors (as in a forest, on a meadow, on the field and more) sleeping in atypical, romantic, cosy, wooden floors that are great for relaxation family pension & hostel ideal for families with children children under 6 years for free (cradle, toys and an extra bed at your disposal) spacious rooms for 4-6 people and groups of up to 11 people the perfect accommodation for groups, pre-schools, fraternities and other institutions 16 rooms with the total capacity of 74 beds perfect for people with a tinge of esotericism and spirituality NON-SMOKING ENVIRONMENT TRAM stop - right in front of ARTHARMONY - direct Public Transport connection to the Prague Castle (Tram no. 22) METRO stop, both Lines A and C (200m, 300m) PARKING PLACES (2 parking places in an enclosed courtyard - fee - cars within the width of 2m, 2.2m in height - more information at the reception desk). RECEPTION NON-STOP check IN- from 14:00 check OUT- till 10:00 (working days) - till 11:00 (on weekends) the visitors feel in ARTHARMONY almost as good as at home FREE WIFI on the ARTHARMONY premises FREE internet corner with 2 PC's (2nd floor) FREE internet corner with 1 PC (1st floor) FREE lockers/lockable boxes available FREE of charge - 2 x common fully equipped kitchen / kitchenette including fridge / kettle / microwave / induction hot plates TV, SAT, DVD and a radio available for FREE (in the common kitchen) available FREE of charge - hair dryer, ironing board, iron (available at the reception desk). FREE left luggage (on departure day- for every other day an additional charge ) FREE available Safe - to lock your valuables (information at the reception desk). Providing breakfast ("breakfasts in bed" possible) Providing numerous services: sightseeing tours, Prague travel guides, cheap taxi, bike rental, interesting excursions, cultural, social, recreational, sport and other kinds of events, restaurants, concerts, esoteric and spiritual activities ........ and more accommodation for your four-legged friends possible to have a shower even after check-out (for a fee) 4 Apartment rooms (with their proper sanitary facilities) 3 Deluxe room (with their proper sanitary facilities outside the room) 3 Standard rooms (with shared sanitary facilities) 6 HOSTEL - DORMITORY rooms - possible to book even just 1 bed under very favourable conditions (completely atypical, 4 shared WC/ 5 showers:) ... more   less 
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