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The Charles Hotel
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Traveller rating
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All reviews great location old town mala strana lesser town street noise lovely hotel first floor top floor shower head tea and coffee prague castle short break stayed here for nights tram stop public transport bridge cellar
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Reviewed 8 December 2019
Great location

Had a lovely 5 day break to this beautiful city. Hotel in a great location room was very spacious with a very modern bathroom room 207. Good that this lovely place had a lift to get to higher floors, breakfast was good and plentiful staff in small restaurant on Lowe floor were very pleasant as were all the staff. Overall had a great break but a bit more expensive than we thought.

Room tip: Our room was above a little bar but didn't cause any sleep issues.
Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
Ask liz497 about The Charles Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharlesHotel, Guest Relations Manager at The Charles Hotel, responded to this reviewResponded 10 December 2019

Dear guest

Thank you very much for your 5-day stay and for your time to share your experience with The Charles Hotel.

We are pleased to receive such a beautiful review from you and we are grateful to know what your highlights were. It is great that you were happy with our central location and with our friendly and helpful staff. We are also glad that you enjoyed the breakfast and that you were generally happy with the room, its size and modern facilities.

It would be a joy to have you back anytime.

Yours faithfully

Jolana Hrotkova

Guest Relations Manager
The Charles Hotel
jolana.hrotkova@hotel-charles.eu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2019
Location, location, location!

100 metres from Charles Bridge with lesser town and all its reatsaurants on your door step. Assuming you get a room not looking out onto the road that goes to the bridge it will prove to be nice and quite.
Great breakfast and rooms with character. It may be away from the main tourist drag however for the
seasoned traveler it is perfect. Great staff, clean AND great pillows!

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask Richard_uk1 about The Charles Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharlesHotel, Guest Relations Manager at The Charles Hotel, responded to this reviewResponded 10 December 2019

Dear guest

We just wanted to thank you for leaving a 5* review regarding your recent stay. We very much appreciate it.

It is amazing that you were happy with our location close to The Charles Bridge and we are also pleased that you praised the comfortable room, attentive staff and the breakfast. We are proud and grateful for your feedback.

Thank you very much for staying with us and we wish to get another chance to serve you in near future.

Yours faithfully

Jolana Hrotkova
Guest Relations Manager
The Charles Hotel
jolana.hrotkova@hotel-charles.eu

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Reviewed 6 November 2019 via mobile
Perfect location

Perfect location you turn the corner and Charles Bridge is there also very close to castle, large rooms big bed, tea and coffee in room,big radiator, good dark curtains, mini bar, lovely shower and the staff are the best you could get. Down sides there is a bar and 1 night out of the 3 nights it got quite loud and we were on 3rd floor but you can ask for a quieter room probly at the rear but our room was fine for us looked out on street.

Date of stay: October 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharlesHotel, Guest Relations Manager at The Charles Hotel, responded to this reviewResponded 12 November 2019

Dear guest

We want to thank you for your time to share a review based on your stay.

It is such a pleasure to know that you were happy with our central location even though one night you were disturbed by some street noise. It is good to know that the two other nights were quiet. We could certainly offer one of our rooms at the rear but we totally understand that the street view is worthy for some. We are delightful to read how much you enjoyed the room, its facillities, comfortable bed, black out curtains and nice bathroom. It is an honour that you praise our staff so much.

It would be a real pleasure to serve you in the future. You are always very welcome at The Charles Hotel.

Yours faithfully

Jolana Hrotkova
Guest Relations Manager
The Charles Hotel
jolana.hrotkova@hotel-charles.eu

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Reviewed 29 October 2019
Another long weekend

Ideal location just a hundred yards from the Kampa Island end of the Charles Bridge small hotel with period features.
The castle is a short walk from here and little Venice is on your doorstep we were in room 103 and had no problems a good easy to use safe in the wardrobe kettle with coffee tea etc, hair drier also on hand.

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Ask James S about The Charles Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharlesHotel, Guest Relations Manager at The Charles Hotel, responded to this reviewResponded 12 November 2019

Dear guest

Thank you very much for your lovely review based on your recent stay.

We are happy to know that you were pleased by our central location with close proximity to Kampa, the castle area, little Venice and The Charles Bridge of course. It is just as pleasing that you were happy with your room and its facilities.

If you ever find yourself in Prague again, we hope to have the pleasure to serve you in the future.

Yours faithfully

Jolana Hrotkova
Guest Relations Manager
The Charles Hotel
jolana.hrotkova@hotel-charles.eu

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Reviewed 23 October 2019 via mobile
Wonderful

Beautiful, clean, lovely service, great food, big room, huge comfy bed, good housekeeping, fantastic location. Quiet yet still close to everything. Transport not a priority to get you to any of the local attractions. We walked pretty much everywhere. Lots of local fantastic restaurants.

Date of stay: August 2019
Trip type: Travelled as a couple
Ask Claire L about The Charles Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharlesHotel, Guest Relations Manager at The Charles Hotel, responded to this reviewResponded 12 November 2019

Dear guest

Thank you very much for your time to rate your stay at The Charles Hotel.

We are pleased to know that you were happy with our central location and that you had a lovely experience with our staff. It is a pleasure to know that you also enjoyed the clean, comfortable room and the breakfast.

It would be such a delight having you back one day. Do not hesitate to contact me should you need any assistance with your future stay.

Yours faithfully

Jolana Hrotkova
Guest Relations Manager
The Charles Hotel
jolana.hrotkova@hotel-charles.eu

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