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“Prague ”
Review of Hotel William

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Hotel William
Ranked #116 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 11 August 2017 via mobile

We stayed in this hotel for 4 days and 3 nights. Location is perfect just 2 minutes walk at the charles brige.The breakfast is good and the price is right. Friendly staff. I recommend this hotel if you're looking for economic and in the city center. We are also lucky for the weather. Nice vacation with family and friend.

Stayed: August 2017, travelled with family
Thank La Verney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_at_William, Manažer at Hotel William, responded to this reviewResponded 12 August 2017

Dear La Verney G,

Let me send you through this portal a big thanks for your very kind review and your stay in our hotel, we greatly appreciate the time you spent by sharing your experience with the TripAdvisor community and we believe that this review will be very helpful to other travelers when comes the time to choose a hotel in Prague. Also, I am very glad that you was pleased with the hotel location which is one of our many advantages, also that we meet your expectations about our delicious and assorted breakfast.

And remember that our great team is always prepared to help and assist you on any request.

We were honored to host you and we look forward for your next visit to Prague.

Best regards.

Jana Drbohlavová
Hotel William Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 19 of 797 reviews

Reviewed 8 August 2017

this hotel has a perfect acces to the city center, close to Hradčany, Charles bridge, Vyšehrad etc...
there are tasty warious breakfast and as well staff is polite .
the only thing what was missing , is aircondition due to extremely hot days in august

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank Dominika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_at_William, Manažer at Hotel William, responded to this reviewResponded 11 August 2017

Dear Dominika F,

Let me send you through this portal a big thanks for your very kind review and your stay in our hotel, we greatly appreciate the time you spent by sharing your experience with the TripAdvisor community and we believe that this review will be very helpful to other travelers when comes the time to choose a hotel in Prague. Also, I am very glad that you was pleased with the hotel location which is one of our many advantages, also that we meet your expectations about our delicious and assorted breakfast.

And remember that our great team is always prepared to help and assist you on any request.

We were honored to host you and we look forward for your next visit to Prague.

Best regards.

Jana Drbohlavová
Hotel William Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

The hotel are very close to the
Turist attraction, is easy to walk to
The places.
You can take from central station the tram number 15 and let it in the stop Hellichova and walk 1 block .
In the reception can you get the best advice and costumer service from Richard and the another person. They are fantastisc. Thank for help and good advice.
The breakfast is very , very good.
The hotel is clean.
Everything was good. I recommend!!

Stayed: July 2017, travelled with friends
Review collected in partnership with this hotel
Thank anneH777ME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_at_William, Manažer at Hotel William, responded to this reviewResponded 30 July 2017

Dear anneH777ME,

Let me send you through this portal a big thanks for your very kind review and your stay in our hotel, we greatly appreciate the time you spent by sharing your experience with the TripAdvisor community and we believe that this review will be very helpful to other travelers when comes the time to choose a hotel in Prague. Also, I am very glad that you was pleased with the hotel location which is one of our many advantages, also that we meet your expectations about the cleanliness, as well as our delicious and assorted breakfast.

And remember that our great team is always prepared to help and assist you on any request.

We were honored to host you and we look forward for your next visit to Prague.

Best regards.

Jana Drbohlavová
Hotel William Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

"+"
- Good location close to the city center
- Good breakfast
- Reasonable price

"-"
- I'm not sure that the bed was double, rather - two shifted together
- On the lid of the toilet there was no sticker about the fact that the lid was disinfected
- Reception is located right where breakfast is served
- The bathroom had a strange window that looked out of nowhere

I personally don't like the hotel

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Victoria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_at_William, Manažer at Hotel William, responded to this reviewResponded 7 August 2017

Dear Victoria P,

Thank you for the evaluation of your recent stay at Hotel William. Let me apology to you because reading your review I feel that you have not been satisfied with some of our services. That´s why we try to inform each of our guest that the front-desk is ready to help and solve any situation during the whole day and that they can contact us at any time . Beside that, during your stay we didn´t receive any query, request or comment about anything from your side, otherwise we would done all our effort to try to solve it to provide you all the comfort possible which is one or our main endeavor.

Thank you for your understanding and very kind regards from Prague!

Jana Drbohlavová.
William Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

If you need internet this is definitely not the place for you since their internet connection is extremely basic, it gets disconnected every 5 min.
The rooms are all right, and service is normal, do not expect them to smile at you, do not expect them to help you. The electrical infrastructure of the building is also very basic.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_at_William, Manažer at Hotel William, responded to this reviewResponded 20 July 2017

Dear Sara F,

Thank you for the evaluation of your recent stay at Hotel William. Let me apology to you because reading your review I feel that you have not been satisfied with some of our services. That´s why we try to inform each of our guest that the front-desk is ready to help and solve any situation during the whole day and that they can contact us at any time . Beside that, during your stay we didn´t receive any query, request or comment about anything from your side, otherwise we would done all our effort to try to solve it to provide you all the comfort possible which is one or our main endeavor. The internet access(wifi) is a free of charge and is secured by a password that our guests receive on the arrival. In case of longer inactivity, the wifi connection will automatically disconnect from the network for a safety reasons, in that case is just necessary to apply the short code again. To conclude and also refer about our staff, let me assure you that I will personally check the nature of the behavior of our staff to prevent this kind of situation.

Thank you for your understanding and very kind regards from Prague!

Jana Drbohlavová.
William Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel William

Address: Hellichova 5, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #116 of 648 Hotels in Prague
Price Range: RM206 - RM2,125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel William 3*
Number of rooms: 42
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Also Known As:
William Hotel Prague
Hotel William Prague

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