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All reviews old town great location high ceilings palladium shopping mall beautiful hotel walking distance executive room central location excellent breakfast tram stop charles bridge mini bar sofitel square
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Reviewed 27 August 2016

We stayed at the Century Old Town Prague for three nights. We had booked and paid on line via the Accor website. We checked in on line which meant on arrival our room key was waiting for us and we were able to access our accommodation immediately. The room was spacious and airy with a small but perfectly adequate bathroom. All the usual amenities and great towels. Really appreciated the facecloths. We found the room rather cold so turned off the air conditioning. Our room faced on to an inner courtyard (which we prefer) which meant it was quiet. The window opened to allow in fresh air. Staff were pleasant and helpful. A special ++++ for the dining room manageress at breakfast times during our stay. She was super pleasant and helpful. One morning there was no yogurt and we were told "sorry" by some of the servers. I mentioned the lack of yogurt to the dining room manageress who dashed in to the kitchen and returned with the same apology. So I thought, OK no yogurt (which was odd for a 4 star + hotel) and returned to my table. Within a couple of minutes the manageress appeared at our table with a bowl full of yogurt. Wow! Super customer service which was great appreciated. The buffet style breakfast was excellent...eggs to order, plus a huge selection of fresh products, fruits, special vegan beverages, etc. All you could ask for at breakfast time and more. Check out was super smooth. We really enjoyed our stay at the Century Old Town Prague. It's handy to everything including the tram and metro. Palladium shopping center 100m down the road for shopping and supplies like water, snacks, etc. We would definitely stay there again and totally recommend the hotel.

Room tip: Ask for a room facing the inner courtyard if you like a quiet room.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Romankiwi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fil_Vlach, Manager at Century Old Town Prague - MGallery Hotel Collection, responded to this reviewResponded 28 August 2016

Dear guest,

thank you very much for taking your time to share your impressions from your recent stay at our hotel.

I will share your great comments with all the team and especially with Tina, the manageress you kindly mention, she will surely be very pleased to hear about your satisfaction and appreciation.

I am happy to see you have had such an enjoyable experience and hope to have a chance to welcome you back in Century Old Town Prague soon again.

Sincerely,

Filip Vlach
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2016

Fantastic hotel. Great staff and facilities. Situated 100 metres from old town so easily accessible. Great breakfast. All you would expect from a high quality hotel. Supermarket and chemist just around the corner.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank LordGary1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fil_Vlach, Manager at Century Old Town Prague - MGallery Hotel Collection, responded to this reviewResponded 28 August 2016

Dear guest,

thank you very much for sharing your great review on TripAdvisor. It is great to read your positive comments about your stay with us, we are happy to have learned you have had a memorable stay with us and that you have enjoyed our services.

Thank you once again for taking the time to post a feedback about our property and we look forward to welcome you back soon again.

With best regards,

Filip Vlach
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2016

Our room: nice and clean
breakfast: assortment and organization really minimalistic and chaotic, they served us cheap instant coffee ("douwe egberts instant") we had to wait a long time before beeing placed on a table with other guests for breakfast

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank efha2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fil_Vlach, Manager at Century Old Town Prague - MGallery Hotel Collection, responded to this reviewResponded 28 August 2016

Dear guest,

We very much appreciate your great comments regarding your stay at the MGallery Praha Hotel Century Old Town. It is always a pleasure to receive such feedback, however I am sorry to hear that you were not fully satisfied with our breakfast services.

I will share your comments and remarks with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, we are looking forward to having you with us again!

With kind regards,

Filip Vlach
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016

As above. Dining room fabulous, and one of the best breakfasts I have ever had, anywhere in the world. You can't improve on perfection! Not much English spoken in the hotel, so take a good guide book.

Date of stay: September 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank LynnParsley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fil_Vlach, Manager at Century Old Town Prague - MGallery Hotel Collection, responded to this reviewResponded 19 August 2016

Dear guest,

allow me thank you for your kind words about our property and service and for sharing them with the rest of TripAdvisor users!

I am glad to see that you have had a nice stay and It will be a real pleasure for all our team to welcome you back and offer the best of our service!

Greetings from Prague,

Filip Vlach
Operations Manager

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Reviewed 16 August 2016 via mobile

We wanted a good hotel near the centre and chose this one. We were not disappointed, the location was great for most of the attractions. Very comfortable. The staff were helpful when required. Recommend the breakfast, it is really good value for money to set you up for the day ahead.

Date of stay: August 2016
Trip type: Travelled as a couple
Thank karanss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fil_Vlach, Manager at Century Old Town Prague - MGallery Hotel Collection, responded to this reviewResponded 17 August 2016

Dear guest,

We very much appreciate your great comments regarding your stay at the MGallery Praha Hotel Century Old Town. It is always a pleasure to receive such feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, we are looking forward to having you with us again!

With kind regards,

Filip Vlach
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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