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Reviews (3,581)
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Reviewed 16 October 2017

From the time we walked in the door until the early morning we departed, this place was amazing. Picked us up at the airport, steered us to an outstanding guide of the city, always offering a welcome refreshment every time you walked in the door, great breakfast, and an early morning ride back to the airport. The staff was warm and friendly at all times. Wish it wasn't so far away. Would love to go back and stay a while.

Stayed: September 2017
Thank Soddyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manažer at Hotel Residence Agnes, responded to this reviewResponded 20 October 2017

Dear George,

thank you for choosing Residence Agnes for your recent stay in Prague. We appreciate your lovely comments and are happy to hear that you had an unbelievable experience in our beautiful city.

We all hope to have the chance to welcome you back soon again.

Kindest regards

Residence Agnes Team

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Reviewed 16 October 2017

We loved our stay at the Residence Agnes. It's a comfortable hotel with a delicious morning breakfast and afternoon/evening cocktails. The location is great, just minutes from Old Town. However, the best feature of Residence Agnes is its staff. They were so gracious, helpful and accommodating. As soon as we arrived, they sat down with us to review our travel plans and ensure we had everything we needed to have a successful visit. They arranged airport transfers for us and provided free shuttle service to the city's main attractions (monastery and castle). We have never experienced such exemplary service, and I am happy to give this hotel five stars.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank InLoveAndOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manažer at Hotel Residence Agnes, responded to this reviewResponded 20 October 2017

Dear guests,

let me thank you for your recent visit at Residence Agnes. We are delighted to hear that you loved your stay in Prague and our hotel. It was our pleasure being you of assistance.

We all look forward to welcoming you back in the near future.

Kindest regards

Residence Agnes Team

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Reviewed 15 October 2017

You can’t go wrong choosing this hotel. The service is amazing. They arranged a driver to pick us up at the train station, drove us to the castle, and the next day to the monetary. All their dinner recommendations were great. The free drinks in the lobby each night were a nice treat after a long day of site seeing. Breakfast was very good. We enjoyed all the baked goods. As a gift to us, the owner paid for our transportation to the airport at 4:30 am. Everyday when we got back, they chatted with us about our day. The location was great. Easy to get anywhere. We would stay there again if we returned to Prague.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Shirlyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manažer at Hotel Residence Agnes, responded to this reviewResponded 20 October 2017

Dear Shirlyn,

thank you very much for choosing Residence Agnes for your recent stay in Prague. It is nice to hear that you enjoyed your stay in Prague. We are glad that the recommendations worked for you.

We all hope that you would return to Prague and our hotel in the near future.

Warm regards

Residence Agnes Team

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Reviewed 15 October 2017

I typically do not write reviews for hotels that I visit but I felt I needed to write a review for this one. This hotel was recommended to us by a friend and despite being a little more expensive than others you can find in Prague, as a testament of its worth, I'll be staying there every time we visit Prague. I was going to stay at a popular branded hotel but wanted to also experience an European hotel.
First off, the place is located in Old Town, which makes walking to the highly visited spots an ease. The place is well maintained and clean. Room size is better than average compared to European standards. The breakfast is great with freshly, homemade pastries and desserts.
What sets them apart. It's their SERVICE. They make you feel like you are visiting family. I can easily equate it to be like a guest on a cruise. They provide drinks and snacks throughout your stay. They get to know what you like to drink and what type of accommodations you like. When you arrive, they greet and cater to your needs. If you want them to provide you with an overview of the city, they sit you down with a map and offer a "tour of the city" with hotspots and things of interest. They even provide transportation complimentary to the castle or other places you may want to go.
The hotel team work great together. You will likely see the owner there taking care of the guest and the rest of the team follow suit. The front desk attendant, Ms. M, was very friendly and helpful throughout our stay. We made a mistake when we reserved the room and booked it for two adults. We should have booked it for three people since our son traveled with us. Ms. M. quickly fixed the reservation, booked us another room with an extra bed and asked housekeeping to set up for three people...all of this with no additional charge. We would have gladly paid for it but it's a nice gesture for them to accommodate. That was the very first impression with our stay and they continued to impress us everyday with other gestures throughout our stay.
One negative about anywhere in Prague is parking. The hotel has parking available outside the hotel but they are small and cost about 25 Euros a day. The rear of my car was bumped and will likely cost us hundreds of dollars to fix.

Room Tip: Quiet area but in Old town...minutes away from the hotspots!!!
  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manažer at Hotel Residence Agnes, responded to this reviewResponded 20 October 2017

Dear David,

thank you for such nice contribution. We are happy to hear that you listened to your friends and were not disappointed with the decision to stay with us at Residence Agnes.

We all look forward to welcoming you back soon again.

Kindest regards

Residence Agnes Team

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Reviewed 15 October 2017 via mobile

...unless you want to fall madly in love with this hotel and its extraordinary staff. Don’t stay here unless you want to feel more welcome at a hotel than you ever have before. Unless you want the personable and beautiful Michaela (beware your husband will be under her spell) to sit you down when you arrive with a cup of coffee, tea, soda, beer, wine, to get you organized, make sightseeing and restaurant recommendations/reservations and tend to your every need. Definitely don’t stay here unless you want me meet Linka (with the world’s best haircut) who is in charge of sales but will go well beyond the scope of her job, to patiently answer your questions. And then there’s Clara, another stunning beauty with a smile that will brighten your day, who will be certain not to just make your dinner reservations but also insure you get a great table. Alex won’t just drive you to the castle or wherever else you want to go ~ free of charge ~ but also provide you with details and a history lesson along the way. As for the owner: it took us until the last day of our 3-night stay to figure out that the always cheerful guy who would schlep your luggage, wait on your table, or pull a prank like giving you gold-covered chocolate coins and telling you that this was Czech money was, in fact, the owner. I’m sorry I don’t know the names of the other staff members because each and every one of them deserves special recognition for their unfailing pleasant and efficient service.

The free breakfast selections are vast, with pastries and cakes made on the premises, eggs, meats and delicious blueberry yogurt. You never go off to tour the city without an offer of free bottled water. And, you’ll never return to the hotel, after a long day of walking the cobblestone streets, without someone inquiring how was your outing and offering you (as always, complimentary) beer, wine, water, soda or coffee. I’ll let other reviewers fill in more of the blanks. I’ll just close by saying “Don’t stay here unless you want to feel like you’ve died and gone to heaven!”.

Bill and Paula

Stayed: October 2017, travelled as a couple
2  Thank polly1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceAgnes, Manažer at Hotel Residence Agnes, responded to this reviewResponded 19 October 2017

Dear Paula and Bill,

thank you so much for choosing Residence Agnes for your recent stay in Prague. We appreciate the time you took to put together such a lovely review. We are so pleased to hear that you fall in love with Prague and our hotel. It was our pleasure having you as our lovely guest.

We all wish you only the best and look forward to welcoming you back in the near future.

Warmest regards from all of us

Lenka, Klara, Michaela, Frank, Natalia, Richard, Lukas, Alex and Martin

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