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Reviews (558)
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All reviewsmodern hotelspa and pool areawellness centreold townnice interiorarrived at hotelunderground parkingroom facingthe sofa bedcity centrewater pressurewalking distancethe wi finice apartmentpleasant stayplace to staybreakfast included
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60 - 65 of 558 reviews
Reviewed 31 March 2018

good area, good room, over all it was good. only thing that was not good and taking down the review, was restaurant, long wait to get service, drinks not made proper, and ignorant comment about vaping is forbidden, just coz it was on the table, but not being used inside. but it was ok for smokers to have there cigarette in there mouth, walking around hotel, on there way out to smoke.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank agustivar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Clean hotel terrible service and rude staff wouldn’t recommend anyone to stay here staff are unconcerned about the hotel guests especially if your English do yourself a massive favour and stay else where.

Stayed: October 2017, travelled with friends
Thank mrsmac123trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolina Z, Marketing Specialist at Hotel Number One, responded to this reviewResponded 3 April 2018

Dear mrsmac123trip,

Thank you for sharing your review of Number One Hote. I was naturally most disappointed to learn that certain aspects of your stay did not live up to expectations. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. Please rest assured that I will share your comments with both team members and management alike and investigate the issues that you have raised.
I invite you to contact me directly at the hotel should you wish to discuss your experience further.
We do hope that we will have the opportunity to welcome you back to Number One so that we can provide you with the wonderful experience that our guests have come to expect from us.

Kind regards,
Karolina Zajączkowska
Marketing Specialist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

The hotel was nice, new and modern. The spa was great even tho not too big, but it was excellent at that price. The breakfast surprised us happily, there were plenty of choices to choose from. The location of the hotel was good, just 10 min walk away from the old town.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Enni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

We spent one night 5 families/couples. The rooms are fresh, newly designed, you have kettle in the room and can make coffee/tea, the bathroom is nice, beds are very cosy, the hotel is extremley clean, the dinner is excellent (taste pancake!!!! best of your life), for breakfast you can choose from wide variety of foods, the pool is fantastic also, you can swim, use the steam cabin and two big saunas (but you have to leave the hotel for that and it has no really sense), parking in front of the hotel, old city is approx 5 mins by car. Must try and we will return at our next visit also!!

Room Tip: There is a room with view to the ferris wheel :)
  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank skach_anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

Room was neat and comfortable, breakfast was included and service was good. We ate some pizza and dessert in the restaurant, and they were tasty! Breakfast was also good. Hotel Number One is situated within walking distance from Old Town centre. Good choice!

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Jani V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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