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“Excellent customer service” 5 of 5 bubbles
Review of Wawel Hotel

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Wawel Hotel
Ranked #23 of 256 Hotels in Krakow
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent customer service”
5 of 5 bubbles Reviewed 12 January 2012

We arrived in Krakow in December with no hotel booking and found this great hotel. We were offered an apartment for the same price as a double room. Hugely spacious, lovely interior, very luxurious. The hotel is central and only a short walk for Wawel Castle and Cathedral and the local restaurants. About a 50 minute drive to Auschwitz. I would definitely recommend this hotel and I would stay in it again if I'm ever visiting. Worth visiting the restuarant on ther corner too!

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank geb1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 reviews from our community

Traveller rating
    400
    214
    38
    5
    2
See reviews for
106
294
59
32
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Buckinghamshire
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 November 2011

Situated off southeast corner of main square. Safe area and great polish restaurants minutes away (loved Marmalade). An abundance of underground historic bars a little further away offer an opportunity to sample cold flavoured vodkas and play the odd game of chess. Never did get to Auschwitz or the salt mines (tours start at 11am and take all day), but found plenty to occupy myself in the bustling streets around the square. Maybe next time.
Hotel is faultless. Warm clean modern rooms want for nothing.
Didn't try the Spa.

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank push99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 14 October 2011

Just got home from a four day stint in Krakow. This is the first time we have stayed at this hotel having previously stayed at the Senaki just down the road.

On entering the reception area we found an absolute pearl, very smart and well decorated. Our rooms were ready and we had numbers 302 and 303 - both doubles. The rooms were decorated very nicely and very clean. On the minus side, we were disappointed the were no tea and coffee making facilities however we did know this before we arrived. The beds were comfortable but typically of Poland, the duvets were not quit fitting of the bed and the pillows very small and too soft. again, this is nothing new as we had experienced this elsewhere. These minuses were very tiny in relation to the overall ambience of the hotel. the reception staff were very accommodating especially Alicija who booked us taxis, gave advice on where to go, and even took the trouble to to suggest which room we may like next Autumn when we will return.

A tip, if you want a bigger room, choose a twin rather than a double as they have more room, having said that the room was not small. In the hotel they have a wellness centre which was really good, bookable privately for 10 english pounds per half hour (40 zl) and highly recommended after a long day sightseeing.

The breakfast was well presented and the staff very helpful providing english food if required, so again no complaints.

So overall, this hotel should be four star not three, maybe tea and coffee facilities may just tip the balance. It really is a lovely hotel in a lovely spot, quiet but exceptionally close the the centre. There is no noise at night and you get a very relaxing stay. Well done to all the staff we look forward to October 2012!

  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank barrymcnamara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 October 2011

Fantastic boutique hotel! Location could not be better!! Located on a quiet, safe, side street but just a block away from the tourist spots. To the right, I walked less than 5 mins to the very center of town and, to the left, I walked about 5 mins to Wawel Castle and Cathedral. Magnificent churches all within a few minutes' walk. String quartet playing nightly at Sts. Peter and Paul Church which is <5 mins walk from the hotel. Another string quartet playing nightly at another church about 7 mins walk away. I stayed for 7 nights. I had a single room, immaculately clean. I hated to leave! The bathroom, while small, was beautiful. Hotel staff spoke very good English and could not have been more helpful and pleasant. If I ever have the good fortune to return to Krakow, I absolutely would stay in Hotel Wawel again. Fantastic value!

  • Stayed September 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Joy052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Den Bosch, The Netherlands
Level Contributor
241 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 4 October 2011

The location of this hotel is what makes it perfect! It is located on a quiet side road, no more than 5 minutes from the beautiful market square. The hotel was lovely, with friendly, helpful English speaking staff. Our room although small was beautifully designed & made to feel somewhat like a suite, with a separate seated area & sleeping area. The bathroom although tiny was great & I loved the clever shower which was small but felt luxurious! The breakfast was unexciting but had a great selection. A definite recommendation.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TopsMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wawel Hotel

Property: Wawel Hotel
Address: ul. Poselska 22, Krakow 31-002, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Spa Suites
Hotel Style:
#3 Spa Hotel in Krakow
#14 Romantic Hotel in Krakow
#15 Family Hotel in Krakow
#38 Business Hotel in Krakow
Price range (per night): RM330 - RM615
Hotel Class:3 star — Wawel Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Wawel Tourist Hotel
Wawel Tourist Krakow

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