We booked this hotel for our wedding. Polish weddings taking two days and just to clarify wedding was brilliant! Food delicious restaurant and events staff where polite and helpful. Unfortunately hotel rooms are huge disappointment. ... They are clean and up to date however we didn't got what we would expect. My partner stayed at the hotel night before our wedding in the apartment that we had for our wedding night. No one bothered to prepare our bridal sweet for us. We didn't have clean towels, bed wasn't made up and when we tried jacuzzi it stunk whole place up worste then toilet smell, no water to drink either not to mention that I expected at least flower petals on our bed. Our Band had mouse in they room and when we regretted to pay for this room we have been treated awfully. The director of the hotel didn't even bother to talk to us and apologies. Staff at the reception give us a bad attitude and with honesty I will not want to come back. We planning a party for our first wedding anniversary but unfortunately have to choose different hotel which is sad a bit. Would not recommend this hotel as no matter what no one care about customers they care only about money only and that is disgraceful.