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Reviews (87)
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8 - 13 of 87 reviews
Reviewed 11 June 2018 via mobile

The hotel was great. Our room was much larger than expected and staff were very helpful. Location was perfect, as many of the restaurants we planned to eat at were just a few minutes away, and old town was a nice walk, maybe 20 minutes or so.

I was a bit surprised at how quiet the hotel was even at night, but that led to a very memorable experience at the bar with Yatin. He is so talented!!! He’d ask what type of alcohol we fancied and would concoct an out-of-this-world cocktail for me and my husband. My favourite was an espresso martini with bourbon - nothing will ever compare. Highly highly recommend staying here.

Stayed: May 2018, travelled as a couple
Thank syavorsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulinazelazek, Guest Relations Champion at Hotel Indigo Warsaw - Nowy Swiat, responded to this reviewResponded 12 June 2018

Dear Syavorsk,
Thank you for taking the time to share your perfect experience. The team strives everyday to deliver memorable service and we are thrilled to read they did just that. It would be our pleasure to welcome you back in the near future.
Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Try cappuccino in the restaurant, not the bar. The best i ever had. Make sure it is prepared by the lady with the red hair :) Also fantastic food including roasted cauliflower.
Great falafels with the shrimp !

  • Stayed: May 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank majec54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulinazelazek, Guest Relations Champion at Hotel Indigo Warsaw - Nowy Swiat, responded to this reviewResponded 6 June 2018

Hello,
Thank you for taking the time to give us a great review. We are thrilled to read we delivered a flawless stay and look forward to your return. Best,

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Reviewed 2 June 2018

Modern hotel in a nicely renovated landmark building with very comfortable bed and good quality of sleep. All you need from a hotel.

On top, it is well located near the old city centre for leisure and/or business travel

Staff is very friendly and competent

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulinazelazek, Guest Relations Champion at Hotel Indigo Warsaw - Nowy Swiat, responded to this reviewResponded 3 June 2018

Dear Paul_J1960
Thank you for your comment and for taking the time to share your experience with us.
We are delighted that you enjoyed your stay because your satisfaction remains our goal.
In the same way, your nice comments concerning the staff will be transmitted to them.
Can't wait to see You again at Indigo Warsaw!
Best regards,

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Reviewed 30 May 2018

I travel often in Poland and I have been sleeping in various hotels so far, from those near the airport, even at the airport itself to some city locations. This is definitely the best. An excellent interior with professional and friendly staff the hotel offers everything you need to have. From the excellent location, the city center itself, walking distance to many cafes and restaurants, to the historic center of town. From entering, check in, accommodating individual designed rooms, dinners and breakfasts, staff are really looking forward to making you feel comfortable. If the larger group is, they can have an extraordinarily slow check out process.Still, highly recommended amazing hotel in Warsaw

Stayed: May 2018, travelled on business
1  Thank ivan0555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulinazelazek, Guest Relations Champion at Hotel Indigo Warsaw - Nowy Swiat, responded to this reviewResponded 30 May 2018

Dear Ivan0555,
Thank you for taking the time to share your perfect experience. The team strives everyday to deliver memorable service and we are thrilled to read they did just that.
It would be our pleasure to welcome you back in the near future.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

Great location just round the corner from nowa swiat.

Nice new hotel and very nice room big and airy with good size tv. But high drink prices and hot water comea from city supplier

The rooms facing the atrium are a bit strange as those in the lift can see into them. I think thicker curtains or one way glass would be good to avoid people being seen dancing round there room in their shorts.

Hot water was off one day due to city supplier which was a pain.

The bar was always empty i felt the drink prices were much higher then other hotels which may be why.

Compition is really high in warsaw hotels so whilst these things werent a major issue it did mean i felt i could not say it was very good compared to other hotels. So went for average

Stayed: May 2018, travelled on business
Thank Rory_Ferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulinazelazek, Guest Relations Champion at Hotel Indigo Warsaw - Nowy Swiat, responded to this reviewResponded 29 May 2018

Dear Rory_Ferguson,
Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.
We hope you choose to stay with us again, so we can show you our true level of service.
Sincerely,

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