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Gaudio Hotel
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Reviews (50)
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3 - 8 of 50 reviews
Reviewed 29 January 2017

At the outside the design looks modern an the rooms look very luxurious - BUT, at the closer look, the carpets are dirty, rooms smelly, sheets torn and not properly washed, heating does not work in the evenings so the rooms are freezing, water runs cold at times in the shower, lights do not work and the room is dark. You do not get daily room cleaning in the suite...

I had the top class suite with a hot tub - but it ran only dark brown stinky water in the evening - PLUS the staff was not able to do anything about it for two days after repeated complaints! The suite next to mine I got as a substitution had the same horrible water problem.

Breakfasts were absolutely poor, always there were missing cups or tea and the staff was very reluctant in refilling the mising things after request. On weekends it starts too late - at 8, then the room is too small and crowded. Unpleasant loud TV is always playing during breakfasts.

Do not let them order a taxi for you, it will cost twice as much and they are unable to make it ready at the time you need.

Generally, the staff is rude and absolutely unhelpful. Any problem can occur but they must be able to solve it appropriately, which is not the case here.

  • Stayed: January 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Bety B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016

Stopped there because my usual was full. On the service it sounded promising. Unfortunately the single beds are narrow and not very comfortable.

The breakfast was also disappointing, as clean coffee cups & plates were not there.And I had to drink coffee from a glass.

Stayed: August 2016, travelled with friends
1  Thank David w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2016

Very incompetent and rude staff. Even for very basic questions it feels like you are bothering them and they let you feel that. This happened to me on the phone and in person with two separate people. Also they tried to scam me at the check-in when they claimed that they didn't receive the reservation from hotels.com and wanted to charge me increased rate. I would never stay at this hotel again.

  • Stayed: August 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank havkacik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2015

Hotel is fairly well reachable from D2 motorway, situated in the suburb. Suitable for "saving" trip, one or two nights stay. Rooms are modern furnished, with glazed bathroom, services average. Hotel restaurant in the basement is a bit depressive, but you can go for meal to nearby restaurant & penzion Berg.

  • Stayed: February 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Danielle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2015 via mobile

Rooms are nice and modern, confortable beds, spacious shower in the room next to the bed but they did not include shampoo and shower gel only body lotion, when we asked for them lady who was cleaning rooms said that they do not provide it so we had to buy it in shop...
Very poor breakfast, we also went for dinner in restaurant but food was not good and the worst thing about restaurant was waitresses, they were so slow, we were waiting for food such a long time which was annoying
Welness is also poor, there is jacuzzy which didnt work properly, rainforest shower which was also broken. Only sauna was good but the welness is overpriced, 20€ per 1 hour /1 peson is too expensive for what you actually get.

  • Stayed: February 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank zuzana p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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