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“Pizzeria of the hotel”
Review of Hotel Europa

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Hotel Europa
Ranked #8 of 15 Hotels in Poprad
Reviewed 4 August 2017 via mobile

The staff at the hotel was amazing however the owner of the pizzeria in the hotel was completely rude and abusive to us and his own staff.
We asked him to store our luggage whilst we were in the mountains and at the end of the day when we returned he refused to serves us any food, saying that the kitchen where closed at 19.30...
Run away if you can (talking to the staff of the pizzeria too)

Stayed: August 2017, travelled with friends
Thank Maria Ines C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukas O, Manager at Hotel Europa, responded to this reviewResponded 6 August 2017

Lukas O, Manager at Hotel Europa, responded to this review
Dear Maria. I'm not quite sure if you were in our pizzeria - Hotel Europa -Poprad
To be honest, I very much doubt you spoke with the owner..I also do not have such an experience with any guest. Pizzeria is open untill 22:00 (also kitchen).
Maybe you can send me the date and approximate time when you were there, we can chceck it on security camera. Our email: info@hotel-europa.sk
Nevertheless, I'm sorry you had a bad experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (43)
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3 - 7 of 43 reviews

Reviewed 27 May 2017 via mobile

Very nice, old style hotel. Room are quiet, with very good internet connection, as well as free parking place for guest. Breakfast officialy is at 7:30, but if you ask, it's available for you from 7:00.

Enjoy
Tomasz

Stayed: May 2017, travelled on business
Thank Toomasz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

Great service, friendly staff....very professional.
Beautifully renovated hotel. Next time we're in Slovakia again we'll certainly stay in Hotel Europa... very good food and amazing coffee!☕️Five stars from us!

Stayed: July 2016, travelled as a couple
Thank Kristýna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

We stayed 2 nights with friends, hiking in High Tatras.
We are so glad we chose this place because everything was the way you expect from pictures, so hard to find these days!
Beautifully renovated by the owner, not a hotel chain but greatly maintained by his family, you will feel very welcome here.
The cafe takes you to 1930's like in a movie, hotel rooms are very comfy and spacious, restaurant is excellent, food is high class and super tasty!
The entire interior is finely balanced of marble, traditional Slovakia wood carvings and classical paintings.
You must try the slivovice spirit as per the owner's recommendation!
They are well prepared for corporate events and conferences, the hotel has many surprising rooms with different style suitable for different events.
We really liked the place and highly recommend even as a place for coffee if you drive by!

Stayed: July 2016, travelled with friends
Thank Petr B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017 via mobile

The cafe here is incredible - delicious homemade cakes, lovely coffee, super service and very light and clean. The decor is the best bit though - it's like stepping back in time to a more elegant era and it's well worth stopping in for a drink. We were so impressed that we arrived early for our return train specifically to visit again.

Stayed: April 2017, travelled as a couple
Thank mabbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Europa

Address: Jiriho Wolkera 1, Poprad 058 01, Slovakia
Region: Slovakia > Presov Region > Poprad
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Poprad
Price Range: RM426 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Europa 4*
Number of rooms: 41
Official Description (provided by the hotel):
Exclusive Hotel Europa offers the highest standard of accomodation in its rooms and suits. Hotel has longstanding tradition. Its opening is dated to year 1931 and as it was from the very beginning it still offers hotel services. It is situated near railway station and bus station as well as few minutes walk from the center of Poprad. There are 41 exclusively furnished rooms available equiped with electronic safe, minibar, phone with direct line, LCD TV with satelite and Wi-Fi connection. Bathrooms are equiped with corner shower cabin or massage bath tub, hair dryer and quality cosmetics. Hotel includes restaurant, historical cofé with separated part for smokers, night club, pizzeria, game room with slot machines and hairdresser’s. Mansard of the hotel is under reconstruction after which there will be conference room and wellness center with outdoor terrace. ... more   less 
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