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All reviews great hotel printing works shopping mall big free parking old town tasty breakfast public areas great wifi floor heating big hotel hotel is located rooms are big staff at reception nice stay easy access comfy bed enjoyed our stay
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Reviewed 31 August 2018

We were told that this was a print works that had been converted. The reception was fine, with contempory art for sale, but we found our room dark. We had a mini bar, fridge, cups etc. but no kettle! Bathroom had a walk-in shower (good) and a bin for loo paper?!?
Our included food was very good, though we had a chicken salad and main course for dinner, but it was tasty being stuffed with olives. Breakfast included delicious pickled tomato and mushrooms. What was not so good was the hotel seemed to be packed with junior international ladies basketball teams in Kanaus for a tournament, this meant that we were packed in like sardines to eat.
There is a big shopping mall 100m away, be sure to go out of the back door & through the car park, it's quicker. NB all retail shops stop selling alcohol at 20.00hrs. The immediate surrounds are not too lively but we did see some bars.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Lewis_the_Barman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europa Royale K, Director of Sales at Europa Royale Kaunas, responded to this reviewResponded 1 week ago

Dear Mr. Lewis,
Thank you very much for leaving us a feedback about your stay.
Please accept our apologies about high occupancy in the restaurant. Usually, we ask tour leaders to adjust time for breakfast for guests and it helps to feel more comfortable. It seems that on that day schedule was not adjustable for your group.
Anyway, we hope that you enjoyed your stay here and will recommend us to your family and friends! We wish you all the best in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

New hotel in an old building in central Kaunas. The service was excellent and every thing was clean and nice. The food was decent and the hotel is close to the Akropolis shopping mall. I would come back. It was good value for money.

  • Stayed: August 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank olejohn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europa Royale K, Director of Sales at Europa Royale Kaunas, responded to this reviewResponded 30 August 2018

Dear Mr. OleJohn,
Thank you very much for such a nice feedback about your stay! We hope to see you here again!

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Reviewed 15 July 2018

We stayed in Europa Royale Kaunas for 1 night.

Hotel lobby and public areas looked really modern and nice. They offer a free parking in a private parking lot.

Staff was OK.

Room had a high ceiling, very small old TV with odd remote, minibar, table and 2 chairs and not so comfortable beds. Bathroom was big, but average.

Breakfast was nice and there were some choices, we have never seen in hotels before. Coffee from thermos was really tasty.
Be aware of wet tables (they spray water on sheets)! :)

Overall, it was a OK hotel for just 1 night stay, but if I'd needed to be in Kaunas more days then I'd choose some other place to stay. Inventory in rooms should be modernized.

  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ardi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europa Royale K, Director of Sales at Europa Royale Kaunas, responded to this reviewResponded 30 August 2018

Dear Ms. Ardi,
Thank you for choosing Europa Royale Kaunas hotel. We are very happy that you enjoyed our interior in public areas and our parking lot as well.
Secondly, we really value your comments about room interior and our next improvement will be focused on rooms.
Anyway, thank you again for being with us and we hope to see you here again!

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Reviewed 5 July 2018 via mobile

This old building is beautifully restored and transformed into a spacious hotel. Large rooms, great lobby and huge restaurant, gives it a luxurious look&feel. Unfortunately some details were against us. Shower flooded, coffee at breakfast undrinkable... We were send away from the left site of the breakfast area without an explanation. While others people could sit there... strange staff... And this hotel is just a bit to far from the old town, to confortably walk the distance. It’s ok, not great...

Stayed: July 2018, travelled as a couple
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europa Royale K, Director of Sales at Europa Royale Kaunas, responded to this reviewResponded 30 August 2018

Dear Mr. Paul,
Thank you very much for your feedback and for choosing our hotel. Please accept our apologies that we have not met your expectations. You notes are valued and will be considered in our staff meeting.
Thank you!

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Reviewed 31 May 2018 via mobile

Very poor attitude to conference customer's needs. Doesn't correspond to 4*. The conference rooms conditioned very poorly, you sweat inside in approx 30-35 Celsius. Audio installation is working or not - like in lottery. You must beg for quality.

Stayed: May 2018, travelled on business
Thank JuditaJ5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europa Royale K, Director of Sales at Europa Royale Kaunas, responded to this reviewResponded 30 August 2018

Dear Ms. Judita,
Thank you for your feedback. We are happy that we solved our issue and you continue to use our services!
See you again in autumn!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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