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Reviews (628)
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All reviewsold townbusiness roomunderfloor heatingmodern hotelbusiness triprecommend this hotelstayed here for one nightshort breakthe main pedestrian streetbreakfast buffetfree wifian upgradeshopping mallfantastic hotelreception deskbars and restaurantsmini bar
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46 - 51 of 628 reviews
Reviewed 17 September 2017

We arrived on 12 September for a 4 night stay that was arranged for my husband to attend a conference being hosted at the hotel. Our room was very spacious, very clean with probably the most comfortable bed I've ever slept on in a hotel. The bathrobes and slippers were much appreciated. Despite the room being close to the lifts, it was very peaceful and we were never disturbed. It was cleaned every day. On our first evening we ate in the restaurant (Diverso) as it was raining and we didn't feel like venturing too far after a day of travelling. The standard of food and service was exceptional, so much so, we ate in Diverso or in Ginger Bar for the next three nights. The menu choice together with presentation, quality of ingredients and value for money was as good as any 5 star hotel we have dined in. All staff were friendly and attentive but a special mention for Goda who was extra special - her quick wit and efficient manner was a breath of fresh air! Thank you!

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank threegirls3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Park Inn by Radisson Kaunas, responded to this reviewResponded 18 September 2017

Dear Guest,

Thank you so much for your review which is so much appreciated. I am very much pleased that you have enjoyed your stay with us and took time to review our services.
Looking forward to welcome you back if your travel brings you to our destination.
Sincerely,
Jurate Rudiene
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

Stayed here for one night on tour, we had buffet for evening meal, nice choice, girls serving were quick getting drinks, was near bars and restaurants, but didn't go out so can't comment, room clean, but small, bar staff friendly, but not busy,

Room Tip: Room view at back overlooking patio garden,
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mary k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Park Inn by Radisson Kaunas, responded to this reviewResponded 18 September 2017

Dear Ms. Mary K.,

Thank you very much for your response and for being our guest recently. You have rated as 3 out of 5 which is low, however in your comments you were satisfied with your stay and our services. Could you please write to me jurate.rudiene@rezidorparkinn.com and let me know what we can do in order to improve.
Thank you again,
Jurate Rudiene
General Manager

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Reviewed 8 September 2017

Totally disappointed. No quality in service and no chance to sleep because of the the bass coming somewhere and keeping You awake. It's thursday night and a bass rythm kept awake when I should have to sleep to survive. Nothing for business and nothing for a holiday. Never take this hotel.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Arto R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Park Inn by Radisson Kaunas, responded to this reviewResponded 8 September 2017

Dear Mr. Arto R.,

We do apologize for the inconvenience due to the noise which is not acceptable. We are in contact with event organizers in order to make sure that this does not repeat in the future. Please contact me directly if I can be of assistance and make it possible that you come back to our hotel. My e-mail: jurate.rudiene@rezidorparkinn.com or phone +370 37306 102.
Sincerely yours,
Jurate Rudiene
General Manager

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Reviewed 6 September 2017

Kaunas appears to be a city in transition. Much of the city has yet to rebound from the days when Russia owned the country. So advancement seems to have been somewhat slow. But if you want the best of what Kaunas has to offer, The Park Inn is a good selection. It is a mid level hotel meaning nothing fancy but very affordable. The people working there were all very very nice and willing to provide superior and friendly service. There is a bar in the front of the hotel that was open very late. There is also a casino attached to the hotel. I didn't try the casino but I did stick my head into it and it didn't seem very busy. Most people seem to be in Lithuania because they have friends or family that live there. So I don't believe there is ever a crowd in Kaunas. But it your jouneys bring you to Kaunas, Park Inn is a good choice.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Park Inn by Radisson Kaunas, responded to this reviewResponded 8 September 2017

Dear Mr. Mark B.,

Thank you very much for taking time to write a review and for being our guest recently. I am glad that you have enjoyed your stay with us and our services.
Looking forward to welcome you again,
Jurate Rudiene
General Manager

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Reviewed 29 August 2017

Hotel situated in a very good location very near the town center, but that's all. At the beginning I had the feeling of having arrived in Lilliput land: small bedroom, small beds, small bathroom, tiny wash basin and a tiny hairdryer. Probably as part of a group we didn't qualify for a normal size room!!
Breakfast was what one would aspect, good, but nothing exceptional.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank HantsJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rima M, Front Office Manager at Park Inn by Radisson Kaunas, responded to this reviewResponded 30 August 2017

Dear Mr.Diego,
Thank you for your opinion. We ere not happy to hear and really regret that your expectations were not met. Wish you memorable trips in the future and want to welcome back you to our Junior Suite, which is more spacious and comfortable. Sincerely yours, Rima Mikalauskiene Front office manager

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