Room 427 is smaller than 426, I ordered 2 same rooms.
The system for obscuring the room did not work, the stick was broken as well as the hooks on the window covers.
Floor with carpet is not hygienic (in a 5 star hotel one migth hope that floor should be in wood parquet or in stone)
The card system to open the room doors flipped after 2 nights. The fact that those cards do not work for the full time of the stay is bad service.
WiFi is very slow and poor (= comes en goes, not stable).
Some members of the staff are rather arrogant.
Prepaid taxi service to airport is not punctual (driver did not arrive at agreed time but later)
- Official Description (provided by the hotel):
- With charming storybook settings and impeccable service, Narutis Hotel is a premier choice for a Vilnius luxury hotel. Guests will enjoy a full-service spa, fine dining, and great views of Gediminas Castle and the Hill of the Three Crosses. Experience the perfect mix of old world elegance and classic decor blended with modern amenities and services. Enchanting and welcoming, total serenity awaits at Narutis Hotel. ... more less
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- Also Known As:
- Narutis Hotel Vilnius