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Reviews (582)
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All reviewscellar restaurantglass liftold townpedestrian streetlovely hotelperfect locationjunior suitebreakfast is servedhistorical buildingsmall poolturn down servicespa areawithin easy walking distancefree of chargeold stylewide choiceroom was spacious
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Reviewed 16 September 2017 via mobile

I had a very nice suite in this hotel, which was appreciated. However, I found the service inconsistent. Reception was fine, but breakfast was rather chaotic. Moreover, when trying to order some roomservice from the night menu, in practice this turned out to be inexistent. Also, when asking to be seated at the terrace somewhat near to closing time, a rude negative feedback was the only result.

Stayed: September 2017
1  Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

In the heart of old town this was the perfect location to experience Vilnius. With all the charm of a historic hotel the updated amenities made our stay perfect. The staff was warm and accommodating. Being our first 'roots adventure' to Lithuania everything that spoke to the history from architecture, spirit, and music music to eating was right outside our door. And the bonus was the wonderful breakfast served in the charming cavernous lower level.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Joyce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Service here was stupendous. Rooms were fantastic and loaded with European charm. Rooms were clean and quite. Location is perfect, right in the old town. Breakfast is served in the old cellar - very nice! A bit pricey, likely due to location. Bit of a challenge to drive there through the old city - but we managed!

Room Tip: Ask for a room accessible by elevator if required. One of our rooms required some stair climbing (but it was a nicer room).
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Becky K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

My dad and I spent two days in Vilnius and the hotel was the perfect place for us. It's located the heart of old town and short walk from the Cathedral, university, and Gediminas Hill. Our room was spacious and comfortable, but you have to wind through a mix of stairs and elevators to get to it, but it was more than worth it.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank runrunaway13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

Well located in the old town it's got class.My room was spacious, well decorated and very comfortable. The bathroom was big and well appointed. Tv and wifi worked fine. Breakfast was first class. A great choice and efficient service. The hotel even has a swimming pool and sauna in the basement. I was very pleasantly surprised. It's quite luxurious... and I was the only person there. Its free from 6am to 10am but then euro26 anytime after that. Crazy !!! Management should realise that guests feel that such a charge is a ripoff. It makes no sense. You have the facility so guests will use it and enjoy their stay.Dont give them the impression you are trying to rip them off. If it was free at other times I would have gone more often.That aside, the hotel is first class. The staff also !!!!

Stayed: August 2017, travelled solo
Thank WHISKASyTORTU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KRISTINA Z, Front Office Manager at Narutis Hotel, responded to this reviewResponded 1 September 2017

Dear Guest, Thank you for such nice review. It is pleasure that the stay was wonderful, Look forward to welcome you the following time in Hotel Narutis while stay in Vilnius.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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