I stayed in this hotel for two nights. I thought the hotel was ok but had a serious problem with the staff this morning while booking out. I was in the bar on Friday night and the chair I was sitting on was very old. It collapsed under my weight and all hell broke out. A local in the bar wanted to fight me and I had to leave the bar with my friend to avoid trouble. I thought that would be the end of the issue. I was very embarassed that the chair broke and I hurt my neck and back when the chair collapsed.
The staff told me this morning that I would have to pay 100 euro for the old chair. I FOUND THIS COMPLETELY UNACCEPTABLE. He claimed I was swinging on the chair which I think is complete lies. If I had broke the chair by standing on it or by throwing it I would have no problem but I was SITTING on the chair. By right they should have tried to compensate me and not the other way around. When we questioned this they told me that they would call the Police. I PAID 100 Euro for a chair that was old and decripid and well past it sell by date. I think they are ripping off the tourist and would be wary of other scams in this area. If I was Czech I know I wouldn't have paid 100 euro but because I was Irish they presumed I had loads of money. I FIND THIS TERRIBLE AND VERY POOR SERVICE.
IT LEAVES A VERY BAD TASTE IN MY MOUTH.
I would not stay in this hotel for that reason alone. It was also very noisy but I would get used to that.
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- Also Known As:
- Karolina Hotel Harrachov