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“DC Monument Night Tour”
Review of USA Guided Tours

USA Guided Tours
Ranked #23 of 159 Tours in Washington DC
Certificate of Excellence
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Attraction details
Owner description: USA Guided Tours' sightseeing formula has been designed to provide a comfortable and educational approach to DC discovery. With over ten years in the touring business, our team provides a guided exploration of monuments, memorials and all of the historic landmarks in the National Mall. We are committee to preserving the rich tradition of educating and entertaining our visitors.
Reviewed 2 April 2018

Ralph was an excellent tour guide. He was so personal, informative and enjoyable to listen to. He paced the visit to each memorial perfectly. Highly recommend for families!

Review collected in partnership with this attraction
Thank Joanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"our tour guide"
in 439 reviews
"great tour"
in 213 reviews
"night tour"
in 245 reviews
"dc highlights"
in 30 reviews
"boat ride on the potomac"
in 23 reviews
"navy memorial"
in 24 reviews
"highly recommend this tour"
in 63 reviews
"great driver"
in 28 reviews
"national archives"
in 53 reviews
"bus driver"
in 44 reviews
"white house"
in 109 reviews
"booked this tour"
in 21 reviews
"great sense of humor"
in 23 reviews
"major monuments"
in 26 reviews
"his knowledge"
in 28 reviews
"small group"
in 22 reviews
"take pictures"
in 41 reviews
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333 - 337 of 2,250 reviews

Reviewed 1 April 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

The tour itself was wonderful.
However , the tour had serious issues with organization.
We were picked up at the Hyatt in a shuttle. We were brought to where the tour buses waited. There were not enough buses. Finally we loaded a bus and the tour began . The African American tour guide with
5 daughters and a Viet Nam vet was incredible.
The problem arose after he left for the evening. We were left on the bus with Daniel, the driver . The sweet guy had to drive the huge bus around DC. He had to drop
people off at various hotels. He passed the Hyatt. We ended up in Georgetown. Daniel was ready to go home but we remained on the bus. He had to go to the Hyatt.
So, where were the shuttles from the hotels after the tour was finished? Were we expected to be stranded on a street corner ? This is POOR planning on the part of USA guided tours. Daniel was the fall guy. He was remarkable. Will this happen on each tour? Work it out. This ruined the evening at the end of a remarkable tour.Edna M.

1  Thank KWF49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USAGuidedTours, Guest Relations Manager at USA Guided Tours, responded to this reviewResponded 5 April 2018

Ms. Edna,

Let me first begin by apologizing for the mishap on March 23rd. We looked into the issue and found that information was not communicated to the driver which caused the challenges. We have addressed this issue and have put additional checks and balances in place.

We appreciate and value your feedback, as it helps us continue to strive for excellence.

Best regards, and with much appreciation,

Tania
USA Guided Tours - Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 31 March 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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