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Mrs_JSR
Playa del Carmen, Mexico

One of our favorites!

4.0 of 5 bubblesReviewed 18 Apr 2023
Bruma is a beautiful property that is home to one of our favorite restaurants, Fauna. The winery is also very special with a nice well rounded selection to choose from. We come everytime we visit Valle de Guadalupe.
Date of stay: April 2023
Room Tip: They have an electric car charger!
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara Melin, Sales at Bruma Wine Resort, responded to this review
Responded 4 Oct 2024
"Dear customer,

Thank you for your kind words about Bruma! We’re thrilled to hear that you consider us one of your favorite destinations in Valle de Guadalupe.

It’s wonderful to know that you enjoy both the beauty of our property and the diverse selection of wines at our winery. We take great pride in providing memorable experiences, and it’s always a pleasure to welcome back our returning guests.

We look forward to your next visit and hope you continue to enjoy all that Bruma Wine Resort, including the Market, Wine Tasting Room and our restaurants, the Market, Fauna and Wine Garden have to offer!

Best regards,
Ruth Loyola
Head of Hotels
Bruma Wine Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 19 December 2022 via mobile

We had a lovely wine tasting at Bruma. We were lucky enough to get a last minute reservation. Carlos was a great host. We drank wine while touring the beautiful property and art in the facility. The wine is excellent and Carlos was very knowledgeable. Bruma is a must see in Valle de Guadalupe.

Room tip: Best to make a reservation for your tasting. And on the same property is Fauna a great restaurant too.
Date of stay: December 2022
Trip type: Travelled with family
Thank shrink711
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara Melin, Sales at Bruma Wine Resort, responded to this reviewResponded 5 October 2024

"Dear customer,

Thank you for your lovely review! We’re delighted to hear that you enjoyed your wine tasting experience at Bruma. It’s wonderful that you were able to secure a last-minute reservation and that Carlos made your visit memorable with his knowledge and hospitality.

We take great pride in our beautiful property and the art that enhances the experience, and we’re thrilled you appreciated it during your tour. As part of our hotel complex Bruma Wine Resort, we also invite you to explore our other venues, including the exquisite dining options at Fauna, which perfectly complement our wine offerings, the Market and Wine Garden.

Your recommendation as a must-see destination in Valle de Guadalupe means a lot to us. We look forward to welcoming you back for another enjoyable visit, where you can experience even more of what Bruma and our hotel have to offer!

Best regards,
Annemarie Rauch
General Manager
Bruma Wine Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2022 via mobile

This was our last wine tasting of the day. The grounds are beautiful and the tour and tasting were very unique and special. This place is not to be missed. We came right after sunset, but returned the next day to watch the sunset. Be sure to make a reservation for the restaurant Fauna. A special dining experience. Wine tasting is $30, but worth it.

Room tip: Arrive before the sunsets
Date of stay: November 2022
Trip type: Travelled with family
Thank bikingmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2022 via mobile

We WERE looking at this resort for our next stay as we almost booked it this go around, (thankfully we choose something different) Therefore we had to come here on our private wine (it was our top of our list) although the property was amazing and Johnathan was out of this world with knowledge and kindness the 2 girls at the front the desk ruined the experience for all of us, they are RUDE, not nice, and their attitude was horrible. Perhaps if they have a new couple front desk people, we would go back, as Johnathan was the best guide we had all day!
Everyone is entitled to having a bad day, but honestly it ruined it for all 3 of us, not only checking into the tour but also while buying some wine.

Room tip: Property is pretty, just don’t except a kind warm welcome like all the wineries in the area, wine was okay
Date of stay: October 2022
Trip type: Travelled with friends
Thank 807emilyw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 July 2022 via mobile

Bruma is a great winery (amongst other things as well) and if you can get a reservation a definite must! Beautiful story of friendship behind it. Will definitely return. Will have to come back to try Fauna as I hear many great things about it.

Date of stay: July 2022
Trip type: Travelled with friends
Thank KarenKontour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2022

The Casa8 staff gave us wrong instructions about the winery tour at Bruma.
They don’t help us and treat us well while having issues on getting support.
It was impossible to get a response from the Manager wasting out time.
First and last time at this hotel.

Date of stay: April 2022
Trip type: Travelled as a couple
3  Thank luissN6841BH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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