Friendly staff! But not truthful. They wouldn’t even pick us up from Catalina Express however their shuttle was sitting in-front of the Hermosa hotel, at time of booking they said they would pick us up. They did take us back to the ship today, I have to give them that! Disappointed with amenities and room. NOT enough staff to run it. Actually there is no one on the premises, someone drove up from another hotel to issue us a key. They handle their business from their sister hotel the Hermona. the rooms and floor were dirty, bathroom was the worst dirty, rusted, dated and ugly . Hotel is up for sale. Air conditioning unit on timer, it would shut off every hour. It was horrible!!! Weather was extremely hot, we hardly slept turning AC every hour. There was a drunk couple fighting in the room next to us. No security, I almost called 911. Stayed Oct 10-12 it was a waste of my money., The catalina boat house website did a good job hiding all the flaws. I will be posting photos hoping that no one else gets taken like I did. Wish I could get some if not all off my money back. Shame on you Catalina Boat House for running a ghost hotel and taking hard earning peoples money.
- Official Description (provided by the hotel):
- This charming property is located one block uphill from the beach in a quiet residential area still walking distance to the shops and restaurants. Modern kitchenettes and our sunny patios set the scene for relaxing barbecues with family and friends. Store your bikes in our lush courtyards or enjoy lounging on one of our public or semi-private decks with sweeping harbor views. We have some pet friendly rooms. This is the perfect setting for intimate weddings and small events and celebrations. ... more less
- Also Known As:
- Catalina Beach House Hotel Avalon
- Catalina Beach Hotel
- Catalina Beach Avalon
- Catalina Boat House Catalina Island/Avalon, CA