We stayed from 28th Dec to 2nd of Jan in a room in the old part of the building. It is old fashioned but that only adds to the charm of the place.
The one thing I would criticise in the room is it is impossible to use the bathroom to apply make up. I had to bring the small mirror out to the desk.
The beds were very comfortable and the linen nice.
Please note this is not a modern hotel so perhaps some of the negative comments come from people expecting more up to date rooms. The wallpaper is very unappealing but the overall feel is fantastic.
Yes some of the staff make mistakes but we found every body very eager to please and very genuine.
We enjoyed the common areas and the J bar.
The shuttle service also worked very well for us.
The position is great - a short walk from everywhere.
They provided nice touches like wine on arrival and champagne for NYE.
We thought the main let down was the breakfast - in our opinion less than average.
The other complaint we had was the bill - we had over $300 of other peoples charges on it. This of course was rectified but it should not happen.
We loved the Jerome and loved Aspen and would go back in a heart beat.
- Official Description (provided by the hotel):
- The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more less
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- Also Known As:
- Hotel Jerome, An Auberge Aspen
- Jerome Hotel Aspen