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KCsew
Winter Haven, Florida

Great ADA bathroom!

4.0 of 5 bubblesReviewed 7 May 2021
Able to park in a spot next to our room door which made getting our things in and out of the room very easy. Loved the look of the modern bathroom. Toilet had features to make it easy for a mobility challenged person to get on and off safely. Large shower chair with side extending beyond the tub to transfer easily. (photos included)
Date of stay: May 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, Owner at Best Western Apalach Inn, responded to this review
Responded 8 May 2021
Thank you for posting a review of your recent stay at Best Western Apalach Inn. We appreciate your comments and feedback and hope to see you again in the future.

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews room was clean place to stay breakfast area in town would definitely stay here again second floor no elevator forgotten coast motel downtown rates refrigerator
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53 - 58 of 763 reviews
Reviewed 5 May 2021

Quick summary: our room was clean and comfortable, with the amenities of a good Best Western property. Friendly, professional service. No elevator, so visitors with mobility problems should ask for a ground floor room.

We stayed in room #201, which has two very comfortable beds (fine for me - a little distance from the snoring husband.) To note: no elevator, but the stairs are manageable for most, but should be noted for those with disablities.

The room has all the amenities that have made us fans of Best Western affiliates -- comfy beds and pillows; microwave and fridge; good work space on a work desk; good bedside reading lights. Storage for your stuff includes three drawers in a chest. This room has a comfortable des chair and a "sitting" chair.

The closet is an open rod, which makes me squirrely if staff comes if staff comes in the room - both less tidy-looking and I prefer to keep my private stuff to myself -- but there are fewer staff visits during COVID times.

The bathroom has a tub/shower combination (thank you! I love a tub at the end of a long day.) I can't promise that they will offer these in the future, but the room had complimentary shampoo, conditioner, and body lotion.

Spotless housekeeping.

Wifi worked well. Good HVAC.

Friendly, professional staff throughout. Good COVID practices on the part of the staff and how they manage the hotel.

I sympathize with the management during COVID times when a signature amenity of the BW chain has been complimentary breakfast - not easy to do and still maintain good covid practices. We were offered grab-and-go muffin and instant oatmeal that can be made in the room, as well we bottled water. (Thanks especially for the oatmeal.)

Nice looking pool area, although we did not use it on our visit.

'Nice to see the forward-looking practices - there are charging stations for two electric cars. Bravo!

Date of stay: April 2021
    • Rooms
    • Cleanliness
    • Service
Thank Mme_X
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, Owner at Best Western Apalach Inn, responded to this reviewResponded 8 May 2021

Thank you for your review of your recent stay at Best Western Apalach Inn. We appreciate your comments and feedback, especially during these uncertain times.

We look forward to seeing you in the future.

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2021 via mobile

Decent hotel but it is a quite dated property. It was clean and relatively quiet, but a large lizard could have easily made it into our room based on how the door fit (or the lack of weatherstripping) . No elevator for the second floor, but the stairs are easy. For the quality of the property, it was overpriced.

Date of stay: April 2021
Trip type: Travelled with family
Thank Jon H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, Owner at Best Western Apalach Inn, responded to this reviewResponded 30 April 2021

Thank you for your review of your recent stay at Best Western Apalach Inn. We appreciate your comments and feedback. Thank you for bringing this issue to our attention.

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2021

While everyone at the hotel were very professional and polite, MaryAnn manning the desk at night brought it to a whole new level. We were there for a funeral and MaryAnn helped us after a very long and trying day. Thank you so much for your kindness!

Date of stay: April 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Chattahoochee02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, Owner at Best Western Apalach Inn, responded to this reviewResponded 30 April 2021

Thank you for posting a review of your recent stay at Best Western Apalach Inn. We appreciate your comments and feedback. Our sincere condolences for your loss.

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021 via mobile

Very clean. Extremely nice people working there. Just outside historic district. Quick 5 minute trip downtown. Just an extremely nice community. Quiet and well kept. Anyone we ran across was extremely nice and welcoming.

Date of stay: April 2021
Trip type: Travelled as a couple
2  Thank sonographer22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, Owner at Best Western Apalach Inn, responded to this reviewResponded 11 April 2021

Thank you for posting a review of your recent stay at Best Western Apalach Inn. We appreciate your comments and feedback and look forward to seeing you again!

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2021

Great location to tour Apalachicola, ST George, Mexico Beach and Panama City. Good landscaping, rooms, breakfast and friendly staff. Will recommend to friends and hope to return someday soon. I do wish it was a pet friendly.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Denmark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sejal Patel, General Manager at Best Western Apalach Inn, responded to this reviewResponded 3 April 2021

Thank you for posting a review of your stay at Best Western Apalach Inn. We appreciate your comments and feedback. We do hope to see you again.

Sincerely,

Christina Woolston
Assistant General Manager
Best Western Apalach Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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