Please, Please DO NOT COME HERE!!!!!!!
My family and myself came here for my nephew honors graduate celebration.
He was super excited, he chose this place instead of going to the movies to see Boss Baby. Payed money to receive the coins.
Much to my surprise half the machines in there did not give out tickets. He's upset so are we. The purpose of the coins is to put in machine and you receive tickets. When you collect the tickets, you go to the counter and collect your prize. I spoke with the manager himself and he says "Yes, some machines don't give out tickets"
I told him that's a ripoff!!! It's not serving it's purpose. Play the game receive the ticket and collect your prize. I definitely think it was wrong, their should be some sort of advertising stating on the front door or at the counter. Stating you will not receive tickets from some of the machines. Be advise!!!
We constantly kept calling the manager over because of the issue.
He showed no concern, no remorse. You take people money and act like it's okay to tarnish kids excitement. They don't understand what's going on but as adults we do. Not to mention there was only 2 people there. The manager and the ticket guy behind the counter by the entrance. I promise we will not return here. I hope they clean the machines at the end of the night. I think it should be a mandatory rule to be applied at all locations. A log book should be kept.To stop the spread of germs. I can assure you the Chuck E. Cheese in Tallahassee Fl does not have these issues. We will be going there for now on.
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