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Traveller rating
1,027
225
96
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24
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All reviews ray charles chef daniel flint river across the street restaurant staff civic center state university omelet great stay southern hospitality breakfast staff in town customer service the entire staff business trip front desk staff fries
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8 - 13 of 1,407 reviews
Reviewed 3 weeks ago

Fast and easy checking in and out. Professional and friendly customer service. Clean room, great service, comfortable bed, great breakfast! Shonda and Daniel were the breakfast crew who provided outstanding service. The food was very reasonably priced. I took the time to have a great breakfast before leaving for work. They were so welcoming and treated me well at this hotel. I felt safe in the area and I'll definitely stay here again if I return to Albany.

Date of stay: January 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Angel B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sheila Barlow, General Manager at Hilton Garden Inn Albany, responded to this reviewResponded 3 weeks ago

Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I ate at the hotel restaurant and was immediately greeted by the friendliet staff I have experienced in a long time. Their names were Ann and Karmechia. I ordered the salmon, grilled veggies, and mashed potatoes and they were phenomenal. Everything was cooked to perfection and the seasoning was spot on. Compliments to the chefs Darius and Jayden. Go check them out, you won't regret it!!

Date of stay: January 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sarah b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sheila Barlow, General Manager at Hilton Garden Inn Albany, responded to this reviewResponded 3 weeks ago

Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed here for a visit to Albany State earlier in the summer and decided to stay again. Both of our trips were pleasant. Rooms (2) were clean each time and it was quiet. We ate at the hotel restaurant and the food was delicious (thanks, Chef Lammie!!). Our server, Ann, was the best! We enjoyed the calm atmosphere.

Date of stay: August 2022
Trip type: Travelled with family
Thank deel527
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sheila Barlow, General Manager at Hilton Garden Inn Albany, responded to this reviewResponded 3 weeks ago

Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My family and I stayed here for 2 days..the hotel staff was pleasant and friendly. However, Andrea and Ms. Floyd made our morning breakfast feel like we were at home. Their eagerness to serve and their gracious personalities while serving delicious food made it a certainty that we will return for this Southern hospitality.

Date of stay: January 2023
Trip type: Travelled with family
Thank ethelb2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sheila Barlow, General Manager at Hilton Garden Inn Albany, responded to this reviewResponded 3 weeks ago

Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This hotel has always been great and the hospitality provided from all ends is wonderful. The breakfast/ morning team gets an A+. Shout out to Ms. Floyd and Andrea! The dream team is what they should be called.

Date of stay: January 2023
Trip type: Travelled with family
Thank victoriabC1870ER
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sheila Barlow, General Manager at Hilton Garden Inn Albany, responded to this reviewResponded 3 weeks ago

Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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