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Ryan L

Had a blast!

5.0 of 5 bubblesReviewed 18 May 2024via mobile
Annual Fishing/Adventure Trip with the fellas. We stayed in the Villas on the beach. Amazing location right in the beach. Good amenities throughout the resort, best on San Pedro. What really sets the resort apart are the staff. Very friendly and engaging, always looking to make your vacation stress free. Special thanks to Maria and Yonny! They kept our plates and cups full! Cheers!
Date of stay: May 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this review
Responded 20 May 2024
Dear Ryan,

Thank you for sharing your fantastic review! We are thrilled to note that you had a blast during your annual Fishing/Adventure Trip with the fellas.

It's wonderful to know that you enjoyed our beachside Villas and found our amenities to be the best on San Pedro. We are especially delighted to hear that our staff made such a positive impression on you. Maria and Yonny are indeed stars, and we will be sure to pass along your special thanks to them.

Cheers to many more adventures and great times at Alaia Belize. We look forward to welcoming you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 17 May 2024

We had a wonderful time at the Alaia Belize. The customer service at the hotel was excellent, and the rooms and grounds were very well taken care of. From our arrival to our exit, we were taken care of. Shout out to Elvis who greets you and gets you set up when you first arrive. He was excellent and had a very warm demeanor. On our last night we had the pleasure of having an excellent conversation with the piano bar bartender Antonio. Not only did he make excellent drinks, but he also gave us a great perspective on life in Belize. The pizza was one of the best I've ever had at a resort. The pools were nice, especially the rooftop pool. Shout out to the staff of the Alaia, you all did a wonderful job.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Theo D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this reviewResponded 20 May 2024

Dear Theo,

Thank you so much for taking the time to share your wonderful experience at Alaia Belize. We are delighted to learn that you had an amazing stay with us.

Your kind words about our customer service, well-maintained rooms, and beautiful grounds are greatly appreciated. We are thrilled that Elvis made such a positive impact on your arrival experience. He truly is a gem, and we will make sure to pass on your compliments to him.

It’s fantastic to hear that you enjoyed your conversation with Antonio at the piano bar. Our team strives to create memorable moments for our guests, and we are glad Antonio could provide you with such a unique perspective on life in Belize while serving excellent drinks.

Thank you once again for your kind words and for recognizing the efforts of our dedicated staff. We look forward to welcoming you back to Alaia Belize for another exceptional stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2024

Take the flight over...its a beautiful experience!! The Ferry is not bad, either Short ride to the outskirt of the island is Alaia...

Celine at the front of the house was simply amazing and very accommodating. Thank you😘 Can't say that for all the staff. Could have been the people in front of them. But, it's a Beautiful place.

Due to the Coral Reef, swimming is not allowed but Secret Beach will handle that..or, stay and enjoy the pools. Plenty of chairs and cabanas.

Take to the rooftop and see YARA...you'll love her...such a sweet, welcoming soul❤️❤️❤️ Thank you, Y!!!

We are not perfect so mistakes will happen, and if it does ...at the bar or kitchen, y'all find a challenge when that time comes. 🤦 even if the customer is right

If you stay up past 10pm...find the strip and have fun. It's quite time at that resort, real early.🤷

Go garts cheap down the road
Late night munchies on the strip
Lots of culture to see, and eat
Note your service charge, taxes, etc on the receipts

Enjoy!!!

Room tip: Nice pools. Plenty chairs, cabana. Ocean swimming at Secret Beach due to the Reef. Cheap go cart, up the road. Rooftop sunset with Yara
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JORDANKINDY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this reviewResponded 16 May 2024

Dear Jordan,

Thank you for your taking time to share details of your trip, we're delighted to learn that you enjoyed the flight over and found the experience beautiful, as well as the ferry ride to the island. We're glad Celine provided amazing and accommodating service, making your stay more pleasant.

Thank you for sharing your tips about the nightlife and cultural experiences nearby. We're happy to hear you found plenty to do and enjoyed the local scene. We hope to welcome you back for an enhanced stay.

sunny regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2024

My husband and I chose Belize and this hotel to celebrate our 30th anniversary. It was absolutely amazing. The service was impeccable. The rooms were beautiful. The view was amazing. We had one incident of loud music which management took care of immediately. The rooms have air-conditioning, which not all hotels and police do. The most amazing thing for me was the chef dinner on Tuesday night chef Alex was wonderful explaining each and every dish they Delicious and beautifully displayed.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FrequentFlier642584
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this reviewResponded 14 May 2024

Dear FrequentFlier,

Wow, what an incredible review and rating - for this, we are sincerely grateful. Thank you for choosing Alaia Belize to celebrate such a special occasion as your 30th anniversary! We're overjoyed to learn that your experience with us was the best vacation in your 30 years of marriage. It's wonderful to know that you found our service impeccable, the rooms beautiful, and the views amazing.

We're glad that we could promptly address the issue with the loud music, ensuring your stay remained enjoyable. It’s also great to hear that you appreciated the air-conditioning in our rooms, providing a comfortable environment for your stay.

Chef Alex and the team will be thrilled to hear your praises about the chef's dinner. We're delighted you enjoyed the delicious and beautifully presented dishes.

Thank you for your kind words, and we hope to welcome you and your husband back for many more anniversaries and special moments in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

Fantastic experience from arrival to departure. We were met at the door by Eric and he took care of anything we needed the entire stay. Elvis was another of our favorite people on the property. Both made us feel right at home. In fact every single person was great. We would highly recommend this property. The island experienced power outages during our stay, but Alaia had their own generators and we did not experience any issues. Everything was clean, everyone extremely nice and helpful.

Room tip: Pool side cabanas fill up quickly, Be sure to rent one ahead of time. Renting golf carts on site was very easy and convenient.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this reviewResponded 14 May 2024

Hi John,

Thanks for taking time to provide us with your valuable insight regarding your stay at Alaia Belize. Eric and Elvis are indeed exceptional team members, and we're delighted they made you feel right at home. It's also great to know that our efforts to ensure seamless service during the island's power outages made a positive impact on your stay.

Your kind words about our clean facilities and friendly staff mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Alaia Belize in the future!

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Reviewed 10 May 2024 via mobile

Beautiful property and the staff was great! We were especially impressed with Maria in the dining room- she remembered every detail about us, names, preferences and had the most genuine smile. She was a pleasure to have each morning for breakfast!

Date of stay: May 2024
Trip type: Travelled with family
Thank Nicole M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Novelo, Marketing at Alaia Belize, Autograph Collection, responded to this reviewResponded 11 May 2024

Dear Nicole,

Thank you for your kind words and perfect rating! We're delighted to note that you enjoyed your stay at our beautiful property and that our staff, especially Maria, provided exceptional service. We'll be sure to pass along your compliments to her. We hope to welcome you back soon!

sunny regards,

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