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Traveller rating
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All reviews suya tours rum punch golf cart first floor black orchid paddle boards and kayaks washer and dryer beds were comfortable property management great condo slice of paradise great kitchen large kitchen gorgeous resort beach towels answer questions minute ride
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Reviewed 7 June 2023 via mobile

I really don't know where to start. We found this condo on VRBO, and within less than 24 hours after booking we heard from Sandra who offered us her concierge services. She booked our flight to Ambergris Caye, and our golf cart rental. She also booked our ride from the airport to the condo. She also connected us with Richard, from Suya tours who was incredibly helpful on answering some questions we had. When we landed, Manolo was there to drive us to the condo, and even offered to stop at a local store for us to get coffee for the next morning. When we arrived, both Sandra and Richard were there to greet us, even though it was later in the evening. Sandra showed us around the condo, gave us an amazing recommendation for dinner (Black Orchid) and even showed us how to use the golf cart.

We stayed on the first floor, every morning we sat out on our patio and drank coffee while enjoying the view of the pool and gorgeous ocean. The pools are refreshing and very clean. Everything about the grounds are so well cared for. It's a gorgeous resort. Condo very clean, well stocked with everything we needed.

You just can't be the beauty of this location, but what made it stand above and beyond was the customer service. Sandra gave us some great recommendations, and she was so responsive to every single thing we asked and needed. When we ran into her at one of the local restaurants, she greeted us like old friends! Richard is one of the friendliest people I've ever met, and it was a joy to hear him talk about the different excursions available. We loved every part of staying at Hol Chan Reef Resort & Villas. We are already planning to come back for my 50th birthday celebration next year.

Date of stay: May 2023
Trip type: Travelled with friends
Thank KristinH999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suya Alejos, Owner at Hol Chan Reef Resort & Villas, responded to this reviewResponded 9 June 2023

Thank you so much for this incredible review! We are so happy you enjoyed your stay with us! We loved hosting you and would love to host you again if you ever decide to come back to Belize!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2023

This place was exactly we we were looking for.
Very comfortable. Sandra and Richard were amazing took care of our transportation and food needs. I definitely would come and stay again . The hospitality was everything.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank sincere f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suya Alejos, Owner at Hol Chan Reef Resort & Villas, responded to this reviewResponded 3 May 2023

Thank you so much for your wonderful review! We are so happy you felt well taken care of. We would love to host you again!

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Reviewed 4 March 2023

We spent a week at Hol Chan and everything was perfect! It is a little out of the way but that is what we were looking for. The concierge Sandra is the sweetest, kindest person and very attentive to our needs. She checked us in and out at our convenience. She is quick to answer questions and help with any need. She arranged a taxi for our departure. We had an air conditioner go out and it was replaced the very next day. The condo is well stocked, beds are fabulous and views are breathtaking! We also had a day snorkeling tour and the picked us up right on our dock. Highly recommend.

Room tip: There are no bad rooms. They all face the ocean.
Date of stay: February 2023
    • Location
    • Rooms
    • Service
Thank Barbie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suya Alejos, Owner at Hol Chan Reef Resort & Villas, responded to this reviewResponded 9 March 2023

Hi Barbie, thank you so much for the incredible review! We are so happy you enjoyed your stay and hope you see you again soon!

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Reviewed 8 January 2023 via mobile

We stayed here for a week. The condo was clean. Sandra was helpful and a delightful to work with. She answered any questions we had. Richard was also very helpful. He helped us to arrange tours and told us about things happening in the area. The container bar, Stax, across the street from the condo has great food and cocktails. We would come and stay again.

Room tip: You must arrange for a golf cart. It is the best way to get around the island.
Date of stay: December 2022
Trip type: Travelled with friends
Thank jsjlt4ever
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suya Alejos, Owner at Hol Chan Reef Resort & Villas, responded to this reviewResponded 17 January 2023

Thank you so much for this incredible review! We are so happy to hear you enjoyed your stay! We would be happy to host you again if you ever come back to Belize!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2022

The view was breath taking and the acomidations were so relaxing. Away from the hussle and bussle but close enough that every thing you want to do is a short ride away. The staff is attentive and eager to help with navigating the island and making sure everything is spotless at the resort.

Date of stay: October 2022
    • Value
    • Location
    • Service
Thank chris s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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