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Traveller rating
605
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All reviews mexico rocks dive shop action divers treetop suite our honeymoon green parrot in town ambergris caye fish golf cart an adventure thatched roof miles north of san pedro romantic getaway mayan ruins dive master belize city
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1 - 6 of 841 reviews
Reviewed 2 weeks ago via mobile

Staff was friendly and helped with every part of our stay, our only complaint would be that it was hard to find due to lack of signs, but once we found it we had no complaints at all, definitely referring everyone who will listen.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank 115bertc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBR Management, General Manager at Portofino Beach Resort, responded to this reviewResponded 2 weeks ago

Hi Bert,

It was a pleasure having you here with us. We are happy to know that you enjoyed your stay.

Thank you so much for sharing your feedback this enables us to improve in all areas. We will definitely work on getting more signs along the way.

Looking forward to hosting you again in the near future.

Management and Team Portofino

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Reviewed 3 weeks ago via mobile

We loved this resort! From the moment Mr Moh picked us up we were made to feel special. Orlene,Stephanie and Raul at reception helped us with everything we needed with a smile. Ivan our waiter in the restaurant was exceptional remembering details and always so pleasant.James did a wonderful job during our beach dinner and the bartenders Brandon and Orlando were the best. Our room had champagne chilling upon arrival to celebrate our anniversary.The resort is beautiful and well maintained. It's about 6 miles from town but renting a golf cart and driving into San Pedro or to Secret Beach is part of the Ambergris Caye experience everyone should try.The guys at the Dive shop are great and Chocolate was amazing when my boyfriend had a bad experience snorkeling. He did a great job handling the situation.The food in the restaurant was really good.Everything fresh and made to order. We will be coming back to Portofino again! Thank you so much to the amazing staff for a much needed vacation and exceptional service.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank melissapope01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBR Management, General Manager at Portofino Beach Resort, responded to this reviewResponded 2 weeks ago

Hi Melissa,

It was our utmost pleasure hosting you and Stephen. Congratulations once more on your wedding anniversary and we thank you from the bottom of our hearts for choosing us to celebrate.

Our entire team is delighted to know that you enjoyed your stay with us.

We look forward to your next visit!

Warm regards,


Management and Team Portofino

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Reviewed 28 April 2021 via mobile

Took a solo trip to Belize in April. Staff at Portofino were absolutely amazing! Everyone was incredibly hospitable and helpful, the dive shop helped take care of all my desired water activities, and the food was great! Could not have asked for more from the experience of my stay here

Date of stay: April 2021
Trip type: Travelled solo
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBR Management, General Manager at Portofino Beach Resort, responded to this reviewResponded 30 April 2021

Hi Brian,

Thanks for taking the time to review your recent stay with us. Our entire team is very pleased that you found everything to your liking.

Looking forward to hosting you once again in the future!

Best regards,

Management and Team Portofino

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Reviewed 28 April 2021

We did not want to leave this resort! The communication from start to finish was great, staff on site were wonderful, the tree house suite was beautiful! We would happily stay here again! The pool was a nice place to cool off, and I couldn't get enough of our private porch and it's hammock. The resort grounds are very well maintained, and even though there was Sargassum while we were there, they were constantly working to remove it. It was located about 20-30 minutes from town, but we liked that is was remote and quite. We rented a golf cart and were able to get around just fine!

Room tip: We are so glad we chose a treehouse room, it was much more private than the poolside suites
Date of stay: April 2021
    • Value
    • Location
    • Service
Thank aliciaw122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBR Management, General Manager at Portofino Beach Resort, responded to this reviewResponded 30 April 2021

Hi Alicia,

Your positive feedback is much appreciated. Our entire team is very happy to know that you enjoyed your time spent here with us. It's always a good sign when you're not ready to go home, isn't it?

We look forward in welcoming you back hopefully very soon.


Warm regards,

Management and Team Portofino

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Reviewed 27 April 2021 via mobile

Truly cannot say enough wonderful things about Portofino Resort! My husband and I had the BEST time! The communication was excellent right from the very beginning. Bellini was super responsive and accommodating with any requests I had. Upon arrival, we had champagne and flowers waiting for us in the room. Our plane was delayed several times and we arrived much later than expected.. yet the kitchen remained open for us and served us a delicious hot meal as soon as we arrived. I truly was blown away by the service. The restaurant there is outstanding, the food is so fresh! I will say I wish they offered more vegan/vegetarian options and offered turkey or beef instead of pork. Bar drinks were incredible ( not watered down at all as some resorts do)

The grounds are super beautiful and meticulously maintained. The workers are out there early every morning clearing the seaweed from the shore. Our room was extremely clean and the staff is super helpful with arranging COVID tests for the way back home.

We did snorkeling with the dive shop there and it was probably one of my most favorite experiences. We also had massages on the beach which was arguably the best massage I’ve ever had.

If you are looking to travel to Belize, look NO FURTHER! It was a dream vacation for my husband and I.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank Jjaber4201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PBR Management, General Manager at Portofino Beach Resort, responded to this reviewResponded 30 April 2021

Hi Jacqueline,

It was our utmost pleasure having you and Yahia here with us. We are very thankful that you choose Portofino to celebrate your wedding anniversary.

We truly appreciate your compliments on our services and property.

Thanks again for your kind words and we look forward to welcoming you once again in the future!


Best regards,

Management and Team Portofino

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