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Robert F
Zephyrhills, Florida
Cabana resort
4.0 of 5 bubblesReviewed 17 Feb 2020
These cabana's are basic in nature but are very comfortable. Housekeeping staff are fantastic and while the pool is an unusual configuration with wading areas at both ends, is great on a hot day and the bar is right beside it.
Be prepared to rent a golf cart as the resort is a fair bit out of the main town area.
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed 8 January 2020 via mobile

We stayed here due to booking late. Staff were less than helpful but the location was fine. The tour company Tuff eNuff was very good as was the bar/restaurant next door. 15 minutes on average to get a taxi to town so staying closer to San Pedro is what we would do next time.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Travel798980
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny Smith, Marketing at Royal Caribbean Resort, responded to this reviewResponded 14 September 2020

Thank you for your review though I am sorry your experience from the resort's staff was not as expected.
Our guest's experience is most important to us at Royal Caribbean Resort and we do our utmost best to give you the best vacation.
About the taxi, in order for the taxi to arrive in a certain time anywhere you travel, it is important to plan in advance.
We'd love to host you once again and correct your experience. Come and enjoy a 10% discount on returning guests .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020 via mobile

There are some nice things about the property but I was disappointed in the management’s lack of response to concerns and I don’t feel there was value for the Amount we spent.
The cabana was clean and spacious and the property was quiet and not crowded. A nice setting but far from town & amenities. We arrived on New Year’s Eve and had booked last minute so I understand that we paid a premium price. I have to say I was quite surprised at what wasn’t included for the cost, no drinking water (and it wasn’t even available for purchase a at the office!?), no shampoo, no coffee or tea. We couldn’t even get 2 keys so we could enjoy our separate activities. I would have thought that any place that calls itself a resort would provide these basics.
The kitchenette had a bare minimum of dishes and only 2 glasses for drinks and bathroom etc.
The water pressure and wifi were abysmal.
The cleaning staff and staff at the bars were friendly and helpful. The response of the staff at the front office when I had concerns was “I just follow orders” and handed me a card with the manager’s email on it. I emailed and have yet to receive any response...
Not impressed.

Date of stay: January 2020
Trip type: Travelled as a couple
3  Thank AcadiaFernbrook
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2020

The cabanas were clean and comfortable with good beds. Storage was adequate. My pet peeve is water pressure in the shower, which our room lacked. There was enough pressure to take a shower though. The rooms were clean and the staff was friendly. There was a restaurant on the property which served good food. They also offered the service of cooking our fish we caught and cleaned. Good stuff. The beach directly in front of the property is a breakwater wall. The ground in front of it needs to be filled in with sand to look better. The dock is fun to walk down and look at the fish and stars, as well as a great place to meet tours. One can swim off the dock also. There is a nice beach with a restaurant and outdoor games located 2 doors down. It is nice place for lounging and swimming. All in all a nice place to stay.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
1  Thank Bruce4Travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2019 via mobile

This resort in right on the ocean, inside the barrier reef, with great views of sunrise. The cabanas are clean, efficient, convenient. They are not luxury rooms, but ideal for the location. The pool is clean and generally well kept. The restaurant/bar is on the other side of the fence separating the two, reasonably priced and good food. Access to all tour activities is only a few steps away, either north or south along the waterfront. The major attraction for us, having booked for a full month, was the overwhelming friendliness of all the staff including the neighbourhood at large. We felt absolutely at home. For that reason alone we would return. Marcie looked after our room every day, and saw to our every need. She was gracious, warm, friendly, and efficient. People you interact with usually make or break a holiday, and Marcie and the whole staff truly made this holiday.

Date of stay: December 2019
Trip type: Travelled as a couple
3  Thank DeepcovePeter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2019

This place was perfect for us. Exactly what we were looking for! You get a spacious cabana that has all the basic stuff you may need. It is clean and very functional. Right on the beach. If you are looking for luxury, it may be not the place for you. But if you are looking for a comfortable, quiet, cozy, safe and affordable spot, it is perfect!
Most importantly, we appreciated all the help from the staff, especially Merci. She is very genuine and caring, fun to talk to and always there to help you. She made us feel truly taken care of and our room was spotless every time. We felt spoiled!
The landscape is lovely with lots of palm trees and flowering tropical plants. We loved how quiet it was during our stay in November. Most days we were the only people on the beach! We loved it!
People in Ambergris Caye are very friendly and it is a safe place to walk the beach at night and not worry about your belongings during the day.
The bar/restaurant next door, Pirate South Beach Cafe, is cool. The bartender, Shay, was great. We loved spending long hours there sipping rum punch or pina colada. They serve delicious ceviche and jalapeno poppers.

Date of stay: November 2019
    • Location
    • Rooms
    • Service
Thank Coastal167154
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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