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“Beer prices ridiculous”

Buena Vista Restaurant at Captain Morgan's Retreat
Price range: US$10 - US$35
Cuisines: Central American
Description: Serving breakfast, lunch and dinner, the Buena Vista Restaurant is a full-service restaurant featuring a variety of Belizean dishes, fresh seafood, and American classics. Buena Vista Restaurant is located at Captain Morgan's Retreat, a beachfront resort on Ambergris Caye. While many guests enjoy dining with us, the restaurant and bar is open to the general public.
Restaurant details
Description: Serving breakfast, lunch and dinner, the Buena Vista Restaurant is a full-service restaurant featuring a variety of Belizean dishes, fresh seafood, and American classics. Buena Vista Restaurant is located at Captain Morgan's Retreat, a beachfront resort on Ambergris Caye. While many guests enjoy dining with us, the restaurant and bar is open to the general public.
Reviewed 11 September 2017

THis pertains to the bar as we didn't eat a meal here..

We have visited Captain Morgans for several years, each time we are in San Pedro, often for food or a beer. Today we ordered a lighthouse beer and each Lighthouse beer was EIGHT DOLLARS BELIZE. THis is ridiculous pricing for this island and a huge hike from before. Never coming back.

    • Value
    • Service
Thank Deloras21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainMorgansBZ, Guest Relations Manager at Buena Vista Restaurant at Captain Morgan's Retreat, responded to this reviewResponded 27 September 2017

Thank you for being regular customers we certainly appreciate your business. Our price for Lighthouse is actually $7.70 BZE or $3.75 US which is in line with other locations on Ambergris Caye. We hope the ambiance and great service will bring you our way again.

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Reviews (106)
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1 - 5 of 106 reviews

Reviewed 23 June 2017

We have stayed at Captain Morgan's several times in the past and chose to stay in town this trip. We stopped in from the beach to have a beer and some ceviche. We were treated as an inconvenience by the bartender. We left quickly. Sad that the attitude left a bad impression. It did seem like the facilities were being updated.

    • Value
    • Service
    • Food
1  Thank wadekellenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainMorgansBZ, Guest Relations Manager at Buena Vista Restaurant at Captain Morgan's Retreat, responded to this reviewResponded 24 June 2017

Thank you for stopping by Buena Vista during your trip to Ambergris Caye. We regret you experienced some service that was not up to our, or your, standard, and for that we apologize. We will follow this feedback up you can be assured. We are making changes to the operational elements of our business, so we appreciate your patience and know that this situation will improve.
And you’re absolutely correct, we're conducting some long overdue maintenance and expanding Captain Morgan’s to make it better than ever. We hope you’ll come back and enjoy our changes once complete.

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Reviewed 18 June 2017 via mobile

I used to like eating at Capt Morgans....I liked the polite staff and food although nothing special it was good for Burgers, chicken fingers & BBQ! They now have new owners and even that is terrible! We got burgers today & the meat was GRAY, the buns were STALE, I asked for crispy fries which the waiter repeated back to me & they came soggy & greasy & the lettuce was brown! We insisted on our $ back
HORRIBLE & it's been consistently going downhill along with the appearance of the property!!
DO NOT STAY HERE OR EAT HERE

1  Thank 118BeckyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainMorgansBZ, Guest Relations Manager at Buena Vista Restaurant at Captain Morgan's Retreat, responded to this reviewResponded 20 June 2017

We’re sorry for your experience in Buena Vista today – there’s certainly no excuse for the quality of your food, and we’re happy to hear you raised the issue with management. We are making changes to improve the service and food quality of Buena Vista and we’re glad you gave us some honest feedback. As far as the rest of the property, some long overdue maintenance items are being reviewed and addressed, equipment and materials being replaced, and we’re actually expanding to make Captain Morgan’s better than ever. We’re also making changes and upgrades to the interior of some of our suites in need of attention. We appreciate your patience and know that when we’re completed you’re going to love our changes.

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Reviewed 13 June 2017

So disappointing the catch of the day was completely over cooked, we asked for coconut rice and got plain rice. Our cocktails had no alcohol and the finale was when the bill came and the bottle of wine we ordered was listed at what we thought were belize dollars , like the rest of the menu, but in very small print at the bottom of the drink menu is US Dollars so we thought we were getting a $40 belize bottle of wine became an $80 belize bottle of wine. By the way the Pinot Grigio costs around $9 US.
Don't waste your time or money, there are some really good restaurants close by.

1  Thank laurazzzz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainMorgansBZ, Guest Relations Manager at Buena Vista Restaurant at Captain Morgan's Retreat, responded to this reviewResponded 17 June 2017

Thank you so much for your kind words regarding your stay at Las Verandas. Our team is dedicated to creating a quality experience from the moment you arrive and are served a welcome drink, and your bags are taken to your room, until the time you leave and they will appreciate you noticing their excellent work, especially our chef and his staff. We are thankful for your patience while we make Las Verandas even grander than it is now. Please do come back and experience it again.

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Reviewed 1 June 2017 via mobile

We were at the swim up bar yesterday and Ronald the bartender didn't seem to know how to make any of the drinks on the menu other than rum punch. We understand the resort is undergoing staffing changes and renovations. We hope to have a better experience on our next visit. So far we are impressed with the changes that are underway that we have seen. This is such a beautiful resort with great potential.

Thank DC_Eric_1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaptainMorgansBZ, Guest Relations Manager at Buena Vista Restaurant at Captain Morgan's Retreat, responded to this reviewResponded 8 June 2017

Thank you for your feedback – it’s appreciated. We’re making a lot of changes here at Captain Morgan’s so we can be better than ever! With those changes come new members of our team who are getting to know the ropes – including our bartenders, cooks, wait staff and others. There’s a lot of cosmetic and structural changes occurring as well - and we’re very excited to show these to the public as they complete and roll out. Your patience is appreciated at this transitional time and we hope to see you again soon.

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