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“14 days Majestic Europe Tour without Disney ”
Review of Star Tours

Star Tours
More attraction details
Attraction details
Owner description: Star Tours offers Daily Snorkel Tours to sites like Hol-Chan Marine Reserve, the Manatee Reserve, and Shark Ray Alley. We also offer Tours for Cruise Passenger.
Reviewed 6 August 2017 via mobile

If you want to visit many places in a short time then this a tour you want to take. Hotel accommodation and food was good. More choices of intercontinental food for children not from India would have been helpful as having typical Indian food day and night except for one day having not common or popular continental food with cauliflower and bean casserole didn't help. Mexican Italian or American food choices would be helpful along with typical Indian food for 14 days. Tour Manager Raymond was extraordinary wonderful and knowledgeable. Very caring but strict about timing to handle everything efficiently and that help with some layback people in a tour not wanting to follow rules about timing.
One thing I didn't like about Star tour that it does not honor any emergencies at all with severe illness or death and stick to their non refundable policy so even in life and death situation if you were to cancel the tour you would not get any refund back at all.
I would suggest good walking sport shoes , light wind and rain jacket , light summer clothes with cardigan or sweater , a small umbrella, 14 pairs of undergarments and shirts or tops as no laundry facility in Europe or any of the hotels. Pants or bottoms can easily be re worn. Dry snacks would be helpful too. Also would suggest travel light as some hotels had some steps in entrance like Switzerland and a very small elevator so at the end of the day being tired to carry typical 2 bags luggage of 50 pounds or 20 to 22 kilograms would be very difficult. Not only that early in the morning be ready to bring those big bags back to coach to load. Would suggest only one big bag and one small bag.
Coach was comfortable and enough rest breaks and bathroom stops were given but despite of that some passengers used it for BM and it did smell very bad at times.
I do think Star tour overall did good but some passengers didn't follow rules at times. They broke the lines all the times wherever they could from bathroom to photos stop , elevator lines or in a line to boats or snatching good seats in boats or restaurants etc. Thanks to Raymond for at least taking the matter in a hand at least with restaurants seats as he couldn't help with all other places as at times he wasn't there. Some also always tried to come late despite of clear timing given making others wait and late.
I do think it is a team work of star tours and passengers to make any trip wonderful and it would help if Star Tours explains and expect more discipline with these simple rules of lines etc to these bullying passengers too.
All other details of all 14 days were same as mentioned in earlier review with places and what Star Tours shows and I agree with that review for timings or attractions suggestions etc.only difference was, we were given the option of Rome night tour and despite of very very few minutes given especially for photo stops only it was a facinating tour.Also, in Paris Star Tour does not have an option of seeing Norte- Dame cathedral or photo stop.

Thank NShah68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 104 reviews

Reviewed 24 July 2017 via mobile

We partook on the manatee tour, and although we didn't see any manatees, we had a great experience and saw lots of amazing wildlife. Our captain, guide and helper were so friendly and accomodating. I highly recommend!

Thank beeham2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017 via mobile

My husband and I picked Star Tours because of Ingrid. She was so friendly and knowledgeable about the options for tours. We picked the 3-stop snorkel tour - coral garden, shark alley, and something else (can't remember the name). They only take small groups, which is soooooo much better than being packed into a boat and swimming with a large group getting fins in your face! Ninja, our tour guide, was very knowledgeable as well. And yes, he did only get out once, as another reviewer mentioned, but that was ok with me. I wasn't looking for a babysitter. We were allowed ample time on our own to explore the coral reefs. We saw turtles, nurse sharks, barracudas, and many other beautiful colorful tropical fish. It was like swimming in an aquarium. The water was crystal clear! If I get a chance to go out again, I will go right back to them. Thanks everyone for a great memory!

Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2017

We originally wanted to do the manatee tour but were told it was not the right season so we signed up for the all day snorkeling. Ninja, our guide, was very
knowledgeable. My only complaint is that he only got in the water at the first stop. With his knowledge it would have been helpful and informative to have him with us at the other stops.

Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017 via mobile

While we didn't ultimately do a snorkel trip with Star Tours, we wanted to comment on the professionalism of Wilbert and his team. After booking a trip for our two young children, the weather gusted up badly just before our departure. Star Tours were very understanding of our decision to pull out at the last minute, given the circumstances. It was a pleasure dealing with Star Tours and we were very grateful for their flexible approach and high levels of customer service.

Thank Frankpeacocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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