Handy airport shuttle when you fly in. Salad in the restaurant with garden herb dressing is great, Adonis in the gym is awesome. Nice pool to bask in the sun by and my favorite little comedor is around the side. This is a block from immigration if you are after Guatemalan residency
InterContinental
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This hotel was a great place for my two sons and I - good food, service and room. But the Best Part is that they graciously stored our luggage during the pandemic when we could not get back as expected to retrieve it. They went above and beyond to stay in communication during a terrible time for the country and the city, and we are so grateful. Thank you to Leonel and everyone for putting up with our luggage for so long! We will stay here when we return for sure.
I 've lived in Central America for 20 years and Ive stayed at some dives..BUT they were 20-40$ at most. This hotel might have been cool in the 60-70 but that was the last time.
I brought my family (wife and 2 daughters) on a business trip. WHAT A MISTAKE..
The carpets were dirty, the bed had springs you could feel, the pillows had stains and the BATHROOM looked like something that would be from prison!
The room smelled liked black mold mixed with a crack house..
I cant believe they charge more than 20$ a night..
NEVER and I MEAN NEVER AGAIN!!!!
Hi Jason! Thank you for your comments. On behalf of the Hotel Conquistador we regret the inconvenience you have had in your reservation. I will follow up personally so that this does not happen again. We would like you to give us a chance for us to amend and see the changes and enjoy an excellent stay.
Excellent stay , friendly staff and hearty breakfast. Dimly lit but great service with comfortable beds. I have already booked another stay. Highly recommend ed.The staff was very helpful at the airport as they were ready when I arrived.
Hi 739luiss! Thank you for your comments, rating and for recommending us to new guests. We hope to have you again with us and that you can enjoy another excellent stay. Do not forget to use the heated pool.
I can only stay at a place with a gym. This place wrote they have one.... that's closed exactly during my stay. Somehow, they didn't disclose THAT! Also, check-in person practically ignored me. I was the only one there. He just walked around for a little while, chatted with some other employee, then went as slow as possible to check me in. What nerve to try to sell me breakfast after all that.
Expedia refused to do anything. Bounced me around for an hour and 20 min. Then told me that they can't verify what I was told because they don't have someone who can speak to the front desk. No compensation, nothing?
Hi ExploreLovePlay! Thank you for your comments and rating. On behalf of the Hotel Conquistador we regret what happened and we have already provided training to our staff to avoid inconvenience. The gym was closed a few days for remodeling and for security could not be open to the public.
My friend and I stayed here in October 2019. it listed that they had a lot of amenities but frankly we were very disappointed. The spa is only open till noon and the disco was not a disco. The worst part is the room smelled like mold and drastically need to be updated. I would not choose to stay here again.
Hi Adventurer752082! Thank you for your comments and rating. We apologize for any inconvenience you have had in our facilities. I will follow up on what happened and we will improve in many aspects. We hope you can give us a chance and you can see the new changes.
