We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,064)
Filter reviews
1,064 results
Traveller rating
363
418
194
68
21
Traveller type
Time of year
LanguageAll languages
More languages
363
418
194
68
21
Show reviews that mention
All reviews aqua adventures entertainment staff island tour henry morgan fish dive shop ocean view large deck transat rep west end oceanfront cabana sand fleas bring water shoes aqua gym bug spray bar closes watermelon
Filter
Updating list...
40 - 45 of 1,064 reviews
Reviewed 1 March 2018

The staff are amazing. Food is good and ample, lots to choose from and is Carbo junkie heaven. Cabanas need a little sprucing up, although everything is functional. The cleaners do a great job keeping everything neat and tidy.
The beach is a little small, but most visitors tend to sit around the pools. No problem getting a lounge chair and Leonardo is quick to grab you a chair pad for your comfort. The resort itself is located in a remote area that is quite and very pretty. This is not a party place, this is a laid back resort where guests can relax and unwind. We had no problems accessing the bar, very few times when we had to wait in a small line-up. Kenny takes care of the guests pretty quickly and with a smile.

Stayed: February 2018
2  Thank Deborah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018

This is my first review on Trip Advisor. We stayed at Media Luna from the 19th to the 26th of February 2018.
We’ve been going to all inclusive resorts for a few years now and really felt that this one was unique. The flora is just so luscious and gorgeous, reminiscent of Costa Rica. Birds, fireflies, lizards; the wildlife is very prominent and enjoyable to watch.

The cabanas are worth the extra splurge because it’s really nice to relax on the hammock on your own private balcony and watch the sunsets. And lucky us we got upgraded for free to an ocean view cabana because there was an issue with the cabana that was originally reserved for us. It was right next to the diving center, which we had heard could be loud but we never felt this was a problem. The cabana was clean and comfortable. It does need a bit of tlc but overall we were very happy with it.

Even though there was only one dining area and buffet, we thought the food was quite good and never tired of it for the week we were there. We did get digestive issues which is common when you go down south but nothing too serious.

Unfortunately it was very windy the week we were there so we couldn’t do much snorkeling, but the little that we did see was really great and right off the beach. You just need to swim a little out and stick to the right side and you’ll start seeing corals and fish. The beach is small but we never lacked places to settle ourselves. They have nasty sand flies though so beware. It itches for days!

We did one excursion with the dive center at the Pigeon cay. It was good but we felt because our group was so big it was a bit disorganized. The BBQ on the island was really tasty (good if you’re craving a nice steak). However, we didn’t realize that the Transat gave us for the expedition was in USD instead of CAD so it was quite expensive and in retrospect may not have been worth the splurge.

Overall I highly recommend this resort if you’re looking for a relaxing vacation. The staff was very nice and warm and it felt genuine. It’s more of a couple/family resort for nature lovers, so definitely not a party place, which was exactly what we were looking for.

Stayed: February 2018
7  Thank theSpaceMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018

This was our First time to Roatan. The resort was adequate for our needs for 10 days. Roatan was having more rain this season and the road going into the resort was very bad. Our van was getting stuck in the mud and then sliding to the edge where there was a large drop off. So we got out and walked up the hill some and the driver had to back up and step on the gas to get the van through the mud. He did it. We where safe. The talk about our adventure traveled around the resort.

Our cabana was 194. Very nice with no problems and the maid service was excellent.

The food was just alright. It can get boing but you just have to change your taste to jazz it up. On Sunday they do a different layout and that was a wonderful change. They could have more fruit but knowing that they have to ship everything in to the island from the mainland they might have problems in supply.
We bought wine from the wine store for the evenings. The wine that they serve was quite bad. The coffee was just ok.

Everyone was very friendly and just fantastic at the resort. The young entertainment team was full of energy and friendly. At the bar the bartenders where very nice. They don’t have a large menu for mixed drinks.

Now! The Snorkling was great. We snorkeled every day. On our second day we seen a Nurse Shark out pass the diving dock. That was cool. A lot of the coral is dead which is a shame but there where many different fish.

We did a Snorkling trip out to Pigeon Caye with the dive shop, on a really sunny day. That was really nice. Good food and drinks.
Our second trip that we took there was on a terrible rainy day and the water was rough. They should of canceled it. Not Good for Snorkling what so ever. We got a deal for that trip because it was our second time. I felt sorry for the other people that hidden enjoy it on a nice day as we had before. We even had to eat in the rain. Bummer!

We hired a driver from the resort to drive us around for a day. That was wonderful. The drivers name was Dwayne. Young guy and very funny. He stopped anywhere you wanted to and take you anywhere. We went to East End that was interesting. That was a nice day off the resort. Go off the resort when there are no cruise ships in dock. It is much quieter.

We enjoyed this resort quite well. It was relaxing. We got our R&R that we needed.
If your a diver Roatan is a place for you.

Stayed: February 2018, travelled as a couple
4  Thank natureloverKomoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018

We have been to Roatan before and did somewhat educate ourselves on this property prior to arrival.

You cannot prepare yourself for the road leading into this resort, it is terrible. Once into the resort the road merges in with the guest walking path so you have to keep an eye out. These pathways are ok but footwear is a must. Many of the stairs on the property are awkward, too wide and we saw many people lose their footing.

We received property bracelets at the airport and the check was swift. Everyone polite. This resort is made up of mostly individual cabanas - so no one attached beside, above or below you. The outside of the units are not so nice to look at and the faux stick roofs look dumpy. But inside was ok, Beds were firm, but comfortable. Two closets, a fridge, flat screen tv and big bathroom.

The best part was the deck on the room, it is quite large with a hammock, couple of chairs and a table. We had a great location so our view was wonderful and half the deck was sunny and half shaded. That was perfect.

The shower is salt water and the set up makes water spray all over the floor on both sides. The toilet is old but it worked. They do supply only two small bottles of water and that's it. Even thought the bar used beer cans, you are not to have any in the room, or pop. You have to fill the water bottles from water coolers.

There is only one restaurant and one small area doubles as an a la carte some evenings. We didn't eat there, but most said the food was good and hot. The buffet food is pretty repetitive but a better selection and taste than when we stayed before.

The fresh meal station is located in the middle so although it was good food, it did impede the flow of people.

The people are friendly, but not all speak English well and it was hit or miss as to the amount of staff on duty. Some were very attentive, but we went through one meal where we didn't see one.

The pool area was ok, the pools are completed surrounded by wood decking in need of upkeep and it was extremely hot with bare feet. Pool itself was cool in temperature.
There is one bar by the pool and the keep up quite well. They still use paper pepsi cups and straws, so bring your own bubba mug. These cups were scattered all over the deck in the mornings, along with straws and napkins, etc.

Overall the place grew on us over the week, but I'm not sure we would return.

Room Tip: Cabanas facing pool
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
3  Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018

We stayed at this property for a total of two weeks. Upon clearing customs, we were met and directed to waiting buses by our Transat rep. Although the resort is only 20 kms from the airport, it takes almost an hour to get there due to the poor condition of the roads.

Upon arrival, were were met by some entertainment staff and provided a welcome cocktail. Check in was quick and simple, and were directed to the buffet to have a bite to eat if we wished (note: the buffet opens early on arrival/departure days). Luggage arrived soon thereafter (it travels separately in a cargo van) and we headed to our room.

THE ROOM:
We reserved an "Ocean View" room as part of our package. Our room was around a 2 min walk to the lobby, 3 min to the buffet and about 7-8 min to the dive shop. The rooms are all quiet, self contained cabanas. Our room had a king size bed (I believe 2 doubles are also available), a spacious deck overlooking the ocean, and large bathroom. The bathroom is well appointed with double sinks, a bidet and walk in shower. Our only negative regarding the bathroom was the lack of water pressure in the shower. Toilet and sinks appear to have ample pressure but not the shower. As well, it may take upward of 5 min to get how water to the shower, so be patient.

As for the rest of the room. The mattress could use an upgrade is it is VERY firm. As well, the linens (towels, sheets, comforter) are about due for replacement as they are showing their age.

Our room was well looked after by cleaning staff, and was usually attend to before noon each day. However, our room was probably due for a deep clean with cobwebs starting to gather in the corners.

Lighting in the room was a little sparse in certain areas and not sure if our ceiling fan light bulb was burnt out or not functioning at all.

THE FOOD:

Main food service is provided by the buffet. The buffet is open for breakfast, lunch and dinner, but not all day. There is a snack bar open starting at 11 am, and is open till dinner. There is an "a la carte", however it is not a dedicated restaurant. It is a roped off area of the main dining room with a small menu. As well, the menu does not change from week to week.

Food was acceptable (not excellent, but by no means terrible). Breakfast is the same every day with bread selection, eggs, breakfast meats, beans, and fruit selection. Oatmeal and cold cereals were also provided.

Lunch changes daily but seems to always include pizza, soup, fries and a variety of cold items.

Dinner usually has a theme and always includes at least two meat dishes (pork, chicken or beef) Seafood hits the menu at least twice a week. Soup, bread and several veg dishes.

The snack bar serves tacos, fried chicken, fries and occasionally sandwiches.

NOTE: My wife and I had beef on two separate occasions (lasagna and hamburger); both resulting in multiple trips to the bathroom. No such reactions from the pork or chicken.

A word regarding the water. Most tap water in Roatan comes from wells which produce brackish (partial salt) water, and is non potable. Soap and shampoo seem to work OK, but you never quite feel clean due to the salt. If you are a water drinker BRING YOU OWN TRAVEL MUG as you are only provided with two small bottles of water per week that you are expected to refill on you own. Potable water is available at several coolers, as well as the bars.

Bar Service:

There are two bars on site. The restaurant bar, and the pool bar. Bar service is from 11am to 11pm. Selection is sparse, including only rum, vodka, tequila, one type of beer and red/white wine. Only pop and slush are available for mix (no orange, milk, or tomato/clam). The bar wine is undrinkable, however there is a wine store on site if you prefer better wine. If you're a wine lover, we did see several groups bring multiple bottles of wine from the duty free...well played.

Pool/Beach:

There are two pool areas. One right next to the buffet (upper), and one closer to the beach (lower). The upper area provides near all day sun, and ample locations to lounge. There is also several pool cabanas available for use. The lower area has a lot of shade and is the quieter area. Note: There is no hot tub or spa on the resort.

There are two beach areas to choose from; one with a larger beachfront with lounge chairs and a smaller one without. There is a raised deck area that overlooks both beaches; one provides partial shade throughout the day the other does not have a pergola . The larger beach is still small (maybe 200 ft/ 75 m long) and has 20-30 beach chairs to choose from. The beach has small stones present upon entry followed by larger rocks as well as some seaweed, but is otherwise nice. The larger beach is where you can procure the sea kayaks if you wish to paddle out for a while.

There is always music playing, but nothing too loud or distracting.

There are activities throughout the day including, Yoga, aqua sizing, volleyball (pool and beach). Activity staff are engaging, but not pushy. They put on a themed show every night including a karaoke night. There is also the local show from the first inhabitants of the island; Garifuna.

THINGS OF NOTE:

-WIFI is now available through three hot spots, and not just in the lobby
-There is a small store on site that you can purchase snacks, tobacco, and other small items.

Room Tip: Ocean View room appear to be closer to the reception area/ buffet. Ocean Front rooms are closer to the dive shop.
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank Neener_Moo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews