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Reviews (377)
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All reviewsgreat hotelmodern hotelwould highly recommend this hotelwalk in showerplace to stayshuttle serviceoff the highwayenjoyed our staywould definitely stay here againa great stayking roomthe room was niceeasy accessbeds were comfortableup to datecomplimentary breakfastfront desk staff
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Reviewed 21 November 2017

We drove up from FL to Augusta to go see and pick up our family's first dog in nearby SC, so we stayed at this hotel in Early September. The staff was SO NICE! Staffed by very friendly Georgia people who know hospitality. Our three boys loved the breakfast in the AM and sitting outside by the firepits overlooking the city.
I meant to ask about reserving a room or rooms for Masters Week while I was there in Sept, as I had gotten practice round tickets for 2018, but I forgot! Now I see the error of my ways as it appears there are no rooms available in that week in April.

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank rwelch99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Director of Sales at Hyatt Place Augusta, responded to this reviewResponded 28 November 2017

Thank you rwelch99,
We appreciate your stay with us in September and do hope that you will provide us the joy of serving you again in the future. We do have availability over MASTERS still with a 3 night minimum stay and so, good news, you did not miss out as yet. Hopefully, we will see you during MASTERS where you all can enjoy all of the amenities you enjoyed in September.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

Clean, open and welcoming architecture, spacious and comfortable rooms, friendly staff. Only negative is the use of crocks for breakfast - ease of use suffers with the heavy lids and no convenient place to set them while dishing out food.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank brianu368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Director of Sales at Hyatt Place Augusta, responded to this reviewResponded 28 November 2017

Dear brianu368,
Thank you for your time in expressing your recent stay with us! We appreciate your business and certainly will utilize your feedback for considering the overall guest experience for future stays for all. We look forward to having you as our guest again hopefully in the near future.

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Reviewed 20 November 2017

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Michelle H, Director of Sales at Hyatt Place Augusta, responded to this reviewResponded 28 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 November 2017

My family of four stayed here for a quick overnight visit. The hotel was very modern in appearance and clean throughout. Our room had two queen beds that were comfortable, as well as a pull-out couch. We had no problem getting reservations, or checking in or checking out. Everyone we encountered was friendly and helpful. The free breakfast was great! There was a large variety to choose from, including many healthy choices. I would definitely stay here again without hesitation.

Stayed: November 2017
Thank k1986esl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Director of Sales at Hyatt Place Augusta, responded to this reviewResponded 20 November 2017

Dear kdgteach,
Thank you for staying with us recently, we greatly appreciated the opportunity to serve you and look forward to hopefully having you as our guest in the very near future.

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Reviewed 17 November 2017

Awesome clean place with good breakfast everyone was very friendly and welcoming! Bed was extremely comfortable bathroom clean amazing shower very relaxing! I will definitely stay again if I’m ever in the area!

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank daraillem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Director of Sales at Hyatt Place Augusta, responded to this reviewResponded 17 November 2017

Dear daraillem,
Thank you for being our guest recently! We appreciate your business and the kind words for all to enjoy! We look forward to serving you again in the near future.

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