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Reviews (719)
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All reviewsfront deskthe breakfast areawafflesbreakfast attendanttruck stopchoice hotelssofa bedroom was cleana great staygreat roomdefinitely stay here againstaff was very friendlyenjoyed my stayterrychamberriverwesttara
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24 - 29 of 719 reviews
Reviewed 20 May 2018 via mobile

The staff was amazing especially Renaie Taylor. The hotel was cleared, the food was good and free. This exceeded my expectations. I have found a new favorite hotel. I recommend this to any travelers. .

Stayed: May 2018, travelled on business
Thank Erin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kashun H, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 31 May 2018

Dear Margaret,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Dear Erin


We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Kashun Hopgood
Guest Relations
Comfort Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018 via mobile

The service was wonderful!! I'd like to give a shout out to renaie taylor for her wonderful personality and great customer service. I really enjoy the complimentary dinner and drinks on Tuesday and Wednesday evenings.

Stayed: May 2018, travelled on business
Thank Skylur p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kashun H, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 17 May 2018

Dear Skylar

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Hope to see you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

My room was very spacious; refrigerator, microwave, couch, desk. Great breakfast setup. Everything you need to feel at home. The hotel staff is friendly and is always happy to assist you! Location is just off the strip in Augusta; about a mile or two.

  • Stayed: May 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank samfranks11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kashun H, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 10 May 2018

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Kashun Hopgood
Guest Relations
Comfort Suites
7064342540

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

The room was nice and spacious with a pull out couch. Wet bar in the room provided an extra sink & the a nice size mini fridge & microwave. The room never got cool it wasn’t miserable just slightly uncomfortable. Hotel offers breakfast starting at 7, went down at 830 and the selection was pitiful. Handful of mini muffins were available, waffle mix with a waffle maker that the mix was empty, hot bar that offered eggs, biscuits & sausage, and a fridge with yogurt. In the hot bar the eggs were dried up & hard and there was no biscuits & sausage. The breakfast room is nice & spacious but it was very warm.

Stayed: May 2018, travelled with family
Thank Courtney C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kashun H, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 10 May 2018

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Kashun Hopgood
Guest Relations
Comfort Suites
7064342540

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Great room. Clean and affordable. Mr. Terry was a hoot at breakfast. Some loud music in neighboring parking lot was addressed immediately after complaining, by the front desk calling the police. Comfortable lobby and easy parking. Didn’t use the pool but it looked inviting.

Stayed: April 2018, travelled with family
Thank Michele O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kashun H, Guest Relations Manager at Comfort Suites, responded to this reviewResponded 29 April 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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