I love the flat screen t.v's in the room. The hotel staff was very helpful with everything i asked about especially Crystal Pelfrey. I love the free wifi. Also they are very clean hotel. I like that the place is so safe.More
I love the flat screen t.v's in the room. The hotel staff was very helpful with everything i asked about especially Crystal Pelfrey. I love the free wifi. Also they are very clean hotel. I like that the place is so safe.MoreShow less
It pleases us to receive wonderful compliments such as the one that you rated us with for your recent stay here at our Inn. We take great pride in providing excellent accommodations for our guests.
In addition it is great to know that our guests are enjoying the flat screen t.v's.
We sincerely appreciate the opportunity to serve you.
it was a great place to stay, the rooms were very clean and comfortable.. the housekeeper Laverne Brown went out of her way to make sure everything was good for me and she also has a great personality, very kind and sweet hearted. I would come back again as long as she is working......
First of all we would like to thank you for acknowledging one of our housekeeper for taking care of your needs during your stay with us.
Our Staff conducts itself in a manner that reflects the high regard that we have for our guest.
It bring us a great joy when we get positive feedback from our guests about our staff. We will make sure to pass down the kind words to Laverne.
I was in town for a family get together and needed some where reasonably priced to stay. I was a little concerned about this hotel based on some of the reviews. It was an older place but it was clean and comfortable. Overall good stay.
Thank you for taking the time to write this review regarding your recent stay with us. I'm the new GM for this property and have made several positive changes to provide a better product and services to our guests. We have done a lot of renovations recently and they have significantly improved the overall appearance of the hotel. We have made some positive changes in the guestroom furniture as well. We look forward to seeing you on your next visit to this area
Needed to stay somewhere quickly on my travels for business. Check-in was very easy. The staff including Ms Kitchins? was very helpful and accommodating. My room was neat and clean. I would stay there again especially for the price.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We hope your next visit will be even more pleasant than the previous one.
Traveler beware of this property.
It seems to be a place that people with no homes stay at. There was a group of people that stayed at the very end of the hotel that stayed outside of their room almost all night long making noise.
The property is run down and in need of desperate repair. The carpet is so bad I never took my shoes off. The ceiling is the old popcorn style and was falling off. The bed and pillows were so uncomfortable that it was hard to sleep I used the laundry facilities. Of course this experience followed in line with the rest of the hotel. The washer was stained and dirty looking in the drum of the washer. The dryer was rusty and dirty looking and made a horrible sound when it was being used.
The continental breakfast wasn’t any better. Trash overflowing a burnt bagel left in the toaster and stale cereal to eat.
I would have never stayed. I would have got my money back but I didn't pay for the room. I was taken there by a place doing service on a truck for me and they payed for it.
But not to just say all bed things about the property. The young man at the front desk was very nice.
Thank you so much for taking the time to alert us to the issues encountered during your stay. We are so sorry to know that you experienced such inconvenience! I have notified our staff at Rodeway in regards to each of these issues to ensure that they are resolved individually, thoroughly, and swiftly. We deeply apologize again for any inconvenience or disappointment caused.
OMG! After three weeks on the road. This is by far the worst so called hotel we've been across. The breakfast was a joke, rooms missing locks, showers dripping, rooms smelling perfumed instead of cleaned. Internet connection is a joke, light bulbs missing in the rooms. First time I felt obligated to review a hotel, so there it is...
Dear Patrik B,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.