We've booked double bedroom but received two single beds. Had a chat with the reception gentleman who was really nice and he offered us luxury suit at no charge which was really nice.
Other than that, nobody could speak any English at all. Also we have had some money stolen from our locked room - reception staff couldn't even call for a police. They were helpless and useless, no one knew what to do, who to call nor could communicate with with us. We have waisted two hours and missed 2 trains to the airport but hotel didn't feel responsible to cover for the taxi. as no one has access to the room it was pretty obvious that the cleaners must have taken the money yet not even an apology was given! Big dissapointment especially for a four star hotel!
- Free Wifi
- Free Parking