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Ibis Casa Sidi Maarouf
Ranked #35 of 77 Hotels in Casablanca
Reviewed 24 March 2016

Good location, yes, if you're heading between, Tanger, Marrakech or Agadir. Been twice in last 3 weeks. Male receptionist was sullen, brusque and arrogant at first check in. Even sent us to wrong floor. He was on check out the 2nd visit and hadn't changed his attitude. The other receptionists were friendly. Major roadworks occurring outside. Marjane supermarket & Pizzahut within working distance, but across many lane of traffic. Room clean & tidy.

Room Tip: Suggest rear of hotel to avoid roadworks.
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  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank DaveArboleas_Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBTISSAM B, Directeur général at Ibis Casa Sidi Maarouf, responded to this reviewResponded 25 March 2016

Dear Guest

Thank you for your visit to the Ibis Casablanca Sidi Maarouf Hotel. I appreciate you and your custom. I am deeply sorry that you encountered some problems during your stay and I hope that you will nevertheless return to stay with us again.

I strive/work hard to welcome every guest and your feedback is important. It will help me to improve our service to all our visitors and to you in particular. I will ensure that measures are taken to prevent any repeat of the situation you faced.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 25 of 357 reviews

Reviewed 21 February 2016

Unexpected comfort
I was planning to stay just because of the location, but it was a nice hotel with a friendly staff and clean rooms. It is location was a plus as it is near the highway and accessible to almost everywhere in town. You will find nearby shopping center and not far from the beach too. I would stay there again.

  • Stayed: February 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank Majed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBTISSAM B, Directeur général at Ibis Casa Sidi Maarouf, responded to this reviewResponded 22 February 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Casablanca Sidi Maarouf. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2016

i found this hotel..very good .
very near to big shopping .
good service
very near to airport
i hope to come again to this hotel.
i like it very much.
room very clear.
breakfast very simple but good.
very nice hotel

  • Stayed: January 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank basit1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBTISSAM B, Directeur général at Ibis Casa Sidi Maarouf, responded to this reviewResponded 22 February 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Casablanca Sidi Maarouf. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2016 via mobile

I've stayed in this hotel many times and it has always been impeccable.

This time, the help of Rachid, the manager personally and Wahid the receptionist sorting for me out a serious loss and found mischief was simply exceptional and far beyond any duty of their job.

As a guest you are here really in best hands!

Stayed: January 2016, travelled solo
Thank steptouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBTISSAM B, Directeur général at Ibis Casa Sidi Maarouf, responded to this reviewResponded 22 February 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Casablanca Sidi Maarouf. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2015

Fine stay, hotel is clean, friendly staff. Location is far away from the city center, so you need a cab to take you to the center. There are also busses in front of the hotel, but a cab isn't expensive, but you should make a fixed price-deal in advance, not at the place of destination. Next to the hotel there is a small shopping center.
There is a 'hidden' bar under the hotel, where you can 'secretly' order alcoholic drinks (it's dark down there) and you can watch sports.

Stayed: July 2015, travelled with friends
Thank Yvooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBTISSAM B, Directeur général at Ibis Casa Sidi Maarouf, responded to this reviewResponded 12 October 2015

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Casablanca Sidi Maarouf. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Casa Sidi Maarouf

Address: La Colline II Sidi Maarouf | Route de Nouasser, Casablanca 20190, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Casablanca
Price Range: RM 266 - RM 426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Casa Sidi Maarouf 3*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the business district of Casablanca, the Ibis Moussafir Casablanca Sidi Maarouf offers 85 rooms, of which 15 are suites, featuring direct dial telephone, satellite TV, heating and airconditioning along with WiFi in the communal areas of the hotel. 15 Minutes from Casablanca Airport, the hotel offers delicious cuisine at the La Table restaurant. Our Tapas bar is open everyday until 11pm. 2 Meeting rooms combining comfort and refined decor are available for your business needs. ... more   less 
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Also Known As:
Ibis Casablanca Sidi Maarouf Hotel Casablanca

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